Reviews (17)
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Have been a a lifelong free plan and now all of a sudden they have secretly started to charge us 179 dollar/month! A complete scam and I would stay away from this App every day. Stay away from it if you do not want to get scammed.
Hello, this sounds like a big misunderstanding. I can see you've been with us quite a while and all charges are made via Shopify (actually you're on the cheapest plan, that's not available anymore). We would never charge you secretly. Email me at rasmus@trueroas.com and we'll resolve this, sounds like a big misunderstanding.
Hörs så löser vi detta!
/Rasmus
Great app, been using it for few years already, helps a lot with tracking in meta and google ads.
Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!
overcharged me
Hey there we will have sent a full refund since you feel that way! However we would love to prove our worth if you wanna try us out again for free? Would really appreicate if you thought about trying us out again and so we can fix this review :D /Rasmus
Tracking data correct (tested with other tools), team is always there to help. Very Easy setup of tracking via UTM and API.
Thank you for the feedback! We load a lot of data from different resources (FB, google, tiktok etc), however, we improved the loading speed by 50% in the ads manager and will reduce it with another 50% this week! Really appreciate the feedback!
Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.
Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.
I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues
We're quite happy with you too ;)
expensive ,and not resolve problem for 1 month
Hey I'm sorry to hear that. We have replaced this team with and I will personally help you guys with getting 100% value from TrueROAS (and give full refund as well). Pm for my personal number. Also, please reconsider this review as it's a bit old now!
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there,
Thank you for the feedback!
I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)
Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.
Glad to hear that! <3
Finally got there. Few issues to start with but the team are really communicative. I'm now pretty happy with the tracking. It's pretty much real time which is nice. Improvements would be - 1) Load faster 2) Improve UI on mobile 3) Allow one to make adjustments on mobile 4) Stop accounts getting disconnected
Overall I'm happy though
All these things are improved now! :D