Reviews (32)
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Great app, been using it for few years already, helps a lot with tracking in meta and google ads.
Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!
The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.
Thanks for your feedback! Glad to hear you like the UX. Sorry about the issues with the reporting tool—we're working on it. Feel free to reach out if there's anything specific we can help with!
I have been using TrueRoas for several months. Initially, it worked quite well, but in recent months, it has been a constant struggle. Technical issues are frequent, and basic functions often don’t work as they should. We constantly had to request links to extend subscriptions for all e-commerce clients, and it almost never worked. As a result, many clients were incorrectly charged by TrueRoas. Customer support often leaves issues unresolved.
Choose another third-party app, even if it costs more. It will save you from constant headaches and the frustration of dealing with small tasks that should work seamlessly from the start.
/Jack Rihs
Thank you for your feedback, Jack, and we are sorry for the issues you’ve experienced with TrueRoas. We’re actively investigating the technical problems and incorrect charges, and rest assured that our development team is continuously working on improving our services. We appreciate your patience!
app is clear and accurate
Thank you for your feedback! We're thrilled to hear you find the app clear and accurate. If you have any suggestions or need assistance, feel free to reach out.
overcharged me
Hello, please reach out to rasmus@trueroas.io and we'll get this resolved!
Tracking data correct (tested with other tools), team is always there to help. Very Easy setup of tracking via UTM and API.
Thank you for the feedback! We load a lot of data from different resources (FB, google, tiktok etc), however, we improved the loading speed by 50% in the ads manager and will reduce it with another 50% this week! Really appreciate the feedback!
absolutely horrible experience, idk how they even got 12 positive reviews. but oh well, cheers!
Hello there, would love to hear more about your experience. If not here, then you can contact me by email rasmus@trueroas.io
It's not bad. I had difficulties to set up the tracking. I hope it works now otherwise I need to cancel the sub.
Rasmus here from TrueROAS. Please contact me on rasmus@trueroas.io if you want any help. We also have support for the setup available 24/7 for your account
Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.
Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there,
Thank you for the feedback!
I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)