Reviews (4)

Overall rating
2
Counts per rating level
  • 25% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 75% of ratings are 1 stars
March 31, 2026

The new Trustpilot Widget is a world apart to the original for customisability!

Being able to add app block and custom CSS allows for far more unique use cases of injecting the widgets into the website, even allowing some to show on Mobile and not Desktop (and visa versa).

A much more intuitive and Shopify native way of working. Huge improvements!

Discounted Sunglasses
United Kingdom
6 days using the app
Trustpilot replied June 15, 2026

We’re really happy to hear that the new Trustpilot app experience is working well for you. We’re excited to keep improving the app with new features and enhancements, and are focused on making it the best possible experience for merchants.

Please don’t hesitate to reach out with any additional feedback, we’d love to hear from you.

Thanks again for taking the time to share your feedback.

June 22, 2026

No ofrecen en correos para pedir reviewes en español.

OBD TECH TOOLS
Mexico
9 minutes using the app
Trustpilot replied June 26, 2026

Gracias por compartir su valoración con nosotros. Nosotros tomamos toda la retroalimentación de las empresas en serio y quisiéramos entender más sobre su experiencia.

Queremos aclarar que la plataforma de Trustpilot le proporciona la funcionalidad para recolectar reseñas en español y en múltiples otros idiomas.
Si hubo un aspecto del proceso de configurar la aplicación que no funcionó como usted esperaba, nosotros agradeceríamos la oportunidad para investigar y ayudarle.

Por favor póngase en contacto con nosotros mediante nuestro correo apps@trustpilot.com para que nosotros podamos mejor entender su caso de uso y asistirle más.

Gracias de nuevo por compartir su experiencia con nosotros mientras seguimos mejorando la experiencia de usuario de nuestra aplicación.

June 25, 2026

Funktioniert wieder nicht...... Unglaublich! Fast schon zum lachen. Trustpilot bekommt es nicht hin eine einfache Shopify App zu bauen.

SANFINO
Germany
2 minutes using the app
June 13, 2026

SS69
Italy
2 days using the app
Trustpilot replied June 15, 2026

Thank you for trying the new Trustpilot app. We’re sorry to see the 1-star review and would really like to understand what led to this experience.

As this is a new version of the app, feedback from merchants is incredibly important to us. If something didn’t work as expected, whether during installation, setup, widget placement, review collection, or another part of the experience, we’d be grateful if you could share more detail so we can investigate and improve it.

Please contact us at apps@trustpilot.com so we can better understand what happened and help get things working for your store.

Thank you again for taking the time to share your rating.

The Trustpilot Team