Trustway: Package Protection

Trustway: Package Protection

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (1)
Developer
Trustway

Drive Growth with Trusted Package Protection.

At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development.

At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development. more
  • Improved customer experience and service, leading to expanding client retention
  • Simplified claim process, shortened wait times and full product refunds
  • Increase retailers Average Order Value (AOV) and profit margins
  • Optimizing company resources by alleviating customer service requirements
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Coverage type

Stolen packages, Lost packages, Damaged packages

Opt-in experience

Cart page, Custom widget, Custom upsell

Claims management

Claims portal, Claims dashboard

Pricing

Free

Free to install

We deduct the cost of the package protection for each order automatically

All charges are billed in USD.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 29, 2024

Highly recommended Trustway package protection services as they have lived up to their disclaimer. I have saved more money and earned more money using this feature. Customers are using the widget at checkout frequently.

ANAX
Canada
5 minutes using the app

Support

Trustway can answer any questions you have about Trustway: Package Protection.

Developer

Trustway

1217 houghton rd, Kelowna, BC, V1X8E2, CA

Launched

August 30, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • Edit customers

    Customer data

  • Edit products

    Products, publications of products on sales channels, or collections

  • Edit orders

    Draft orders, order fulfillments, or all order details for the last 60 days

More apps like this

4.0 out of 5 stars 415 total reviews Free to install
Fuel Growth with Order Protection, Package Tracking & More
4.9 out of 5 stars 320 total reviews Free trial available
Guarantee orders with simple in-house shipping insurance.
Built for Shopify
4.8 out of 5 stars 34 total reviews Free to install
Simple In-house Shipping Insurance & Protection (Fast Load)

Want to add an app?

Try Shopify free for 3 days