Try Before You Buy with Mirra

We were so excited to find about Try With Mirra’s TBYB service – as a home décor brand with a higher price point, it makes complete sense that our customers would want to see our pieces in their own home before committing.

Within a few days of having it on our site (and without any communications around it yet), we have our first order!

Shannon and team have made the setup process so smooth and tailored to my brand. Could not be any more impressed.

The Try Mirra team have been really helpful and responsive during the whole process of setting up and running the app. The data to date is strong, we've had a lot of new customers trying our brand as they can now Try Before They Buy and many of these orders converting into sales. As a fashion brand there is definitely a demand for customers to try styles before they buy in the comfort of their home particularly if they are unsure about sizing. This additional service has helped us grow sales and attract new customers. We have had a few instances where customer returns (and final payments) have had to be proactively followed up and Try Mirra have stepped in to help where needed; on balance we have experienced very few issues in comparison to overall increase of sales.

Introducing a Try at Home service is working well for us. We are picking up new customers that are hesitant about buying sunglasses online. We have always offered free returns, but customers are responding better to this option as it's automated. Feedback from customers who have used the service so far has been very positive.

I love this app! Finally a way I can solve my customers item sizing concerns and encourage them to give us a try and buy! The onboarding process is incredibly easy and was set up and operating within hours. The team have been quick to respond to any questions. Having all the marketing templates and how to guides has also been so helpful. Professional and great service - thank you

The Try with Mirra app has been incredibly helpful for our customers, especially those who are unsure about sizing. It offers them the flexibility to try on dresses at home before committing to a purchase, which has significantly reduced returns and increased customer satisfaction. Highly recommended for any online retailer looking to enhance customer confidence and satisfaction!