Reviews (27)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 7, 2025

Shannon has been absolutely incredible throughout our onboarding with Try with Mirra. Easily one of the best onboarding experiences I’ve ever had — so patient, kind, and genuinely supportive every step of the way.

If you’re thinking of using Try Before You Buy, you’re in great hands. Couldn’t recommend the team more highly!

Rooh Collective
Australia
3 months using the app
Try with Mirra replied May 8, 2025

Thank you so much for the lovely review! It’s been such a pleasure working with you and I’m so glad the onboarding experience has been a positive one. We're excited to keep supporting you and the Rooh Collective team!

April 22, 2025

The team at Try With Mirra are absolute legends!
I had a bit of a different use case for the app and nothing was a problem for them.
Pete, Michael and the team talked me through the process to use the app and checked in with me to make sure it was everything I'd expected.
This is hands down the BEST app for deferring payments and knowing the process is automated behind the scenes to manage stock and not leave you out of pocket or chasing orders.

Pack to the Future
Australia
6 days using the app
March 28, 2025

They have been amazing, customer service is top tier. This is afterpay before they got big! The customers love it too. Would recommend people give it a crack and help this small business grow!

Calily Bridal
Australia
About 1 month using the app
Try with Mirra replied March 30, 2025

Thanks so much for the kind words! We're so glad to hear your customers are loving the service. Appreciate the support as we keep growing 💛

January 20, 2025

After trying other try before you buy options and them not being a good fit with our online store, we downloaded Try Before You Buy with Mirra and we are impressed with the quick integration and customer service. Shannon has been a big help and has helped ease any concerns we have with extending our online platform into a new offer for our existing and future customers. Having a higher ticket eyewear and watch platform can easily scare customers off so having an option such as try before you buy we hope will increase our AOV, customer loyalty and bring in new clientele.

NCMPRBL
United States
About 23 hours using the app
September 4, 2024

We were so excited to find about Try With Mirra’s TBYB service – as a home décor brand with a higher price point, it makes complete sense that our customers would want to see our pieces in their own home before committing.

Within a few days of having it on our site (and without any communications around it yet), we have our first order!

Shannon and team have made the setup process so smooth and tailored to my brand. Could not be any more impressed.

Her Hands
Australia
9 months using the app
Try with Mirra replied September 6, 2024

Thank you so much for the wonderful review! We’re thrilled to hear that Try With Mirra is already making an impact for your home décor brand, and we’re excited to see your first order come through so quickly. It’s been a pleasure working with you, and we’re here to support you as your TBYB service continues to grow.

Thanks again for the kind words!

September 16, 2024

Shoes are notoriously tricky to purchase online so "Try With Mirra" has been a great addition to our online store as a luxury footwear boutique with a higher price point. The service has helped us acquire many first-time buyers and our success rate of pairs kept by them so far has been 100%. It has helped take the risk out of online shopping for our customers.

The setup process was quick and easy with Peter, Shannon, and the team, and I know that there is help if I need it.

I also loved that they had marketing collateral ready to go to help promote/explain the process to customers in a straightforward way and we were able to see our first order within a few days of set up. Would highly recommend it to any e-commerce store!

The Nowhere Nation
Australia
About 2 months using the app
Try with Mirra replied September 18, 2024

Thank you, The Nowhere Nation! We’re thrilled Try With Mirra is helping your luxury footwear store attract first-time buyers and achieve a 100% success rate. It’s great to hear the setup was quick, and the marketing material made it easy to get started. We’re always here if you need us, and we appreciate your recommendation!

August 22, 2024

The Try Mirra team have been really helpful and responsive during the whole process of setting up and running the app. The data to date is strong, we've had a lot of new customers trying our brand as they can now Try Before They Buy and many of these orders converting into sales. As a fashion brand there is definitely a demand for customers to try styles before they buy in the comfort of their home particularly if they are unsure about sizing. This additional service has helped us grow sales and attract new customers. We have had a few instances where customer returns (and final payments) have had to be proactively followed up and Try Mirra have stepped in to help where needed; on balance we have experienced very few issues in comparison to overall increase of sales.

Tallulah and Hope
United Kingdom
6 months using the app
Try with Mirra replied August 27, 2024

Thank you very much. We are delighted to be working with such a strong brand as Tallulah & Hope. It's fantastic to see the new sales and customers converting. Allowing customers to try-on dresses and other items in the comfort of their home builds trust and ultimately reduces friction at checkout. We look forward to supporting you for many years to come.

October 17, 2024

I’ve had the pleasure of working with Pete, and he is a legend! He has truly made the whole process a breeze. We were on a mission to tackle a pain point in our business, helping customers determine their ring size and whether a particular style would suit them, especially for those who haven’t worn jewellery before. I’m pleased to say that we’ve successfully addressed this issue. Plus, we’re seeing an increase in our average order value, which was another goal we were working on.

Billie Jo
Australia
About 2 months using the app
July 8, 2024

Introducing a Try at Home service is working well for us. We are picking up new customers that are hesitant about buying sunglasses online. We have always offered free returns, but customers are responding better to this option as it's automated. Feedback from customers who have used the service so far has been very positive.

Good Citizens Eyewear
Australia
6 months using the app
Try with Mirra replied July 12, 2024

Thank you so much Good Citizens. We are delighted to be working with you and it's great to see you unlocking new 'Good Citizens', through offering Try with Mirra. We really appreciate your support!

September 16, 2024

This has solved so many problems for my online swimwear biz. My customers love they can now try before you buy which was always a major hurdle for new customers. The app itself is incredibly user friendly and efficient plus the customer service and onboarding help from the Mirra team is excellent. So glad I have this app.

CEACEA SWIMWEAR
Australia
2 months using the app
Try with Mirra replied September 17, 2024

Thank you so much, CEACEA SWIMWEAR! We're thrilled to hear that Try Before You Buy with Mirra has been such a game-changer for your business. It's fantastic that your customers are embracing the "try before you buy" option, and we’re glad our app has made things easier for you. Our team is always here to provide support, and we’re happy to have been part of your onboarding journey. Looking forward to your continued success!