Turbo Cart Progress Bar & Gift

Dear Ganesh,

Thank you for taking the time to share your feedback — we sincerely appreciate it, and we owe you an apology.

Looking back at our communication, we recognize that some of our follow-up messages did not meet the standard of professionalism and respect that every merchant deserves. That is on us, and we are sorry. No matter the circumstances, our role is to support you — not to create friction. We have taken this internally as a learning moment to ensure every interaction going forward reflects the care and respect we hold for our users.

What we do want you to know is that when you originally reported the bugs in your campaign, our team worked to resolve each one — including the discount conflict with your existing Shopify promotions. We shipped multiple fixes specifically for your store because helping merchants succeed is genuinely why we build this app.

Turbo Progress Bar is and remains a free app. We are a small independent team, and we pour our time and energy into it because we believe every merchant — regardless of size — should have access to tools that help grow their business. Your feedback, even when it is tough to hear, helps us become better — not just in code, but in how we treat the people who trust us with their stores.

If you ever decide to give Turbo Progress Bar another try, we would be honored to support you — with the professionalism and patience you rightfully expect. You can always reach us at turbobundles@gmail.com, and we will make sure your experience is a positive one from start to finish.

We wish you and Phil India Stamps continued success.

Warm regards, Skomantas Turbo Apps