Turnr ‑ Returns and Exchanges

Turnr ‑ Returns and Exchanges

Free plan available. Additional charges may apply.
Rating (5)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

July 18, 2022

Languages

English

Integrates with

Ongoing WMS, Prime Penguin, DHL, Shiphero, Shipmonk, 30+ Global Carriers

Save up to 30% in refunds with smooth exchanges and sustainable customer-to-customer returns

Turnr is the returns automation platform for modern fashion brands, featuring one-click exchanges and revolutionary customer-to-customer returns. Convert up to 30% of returns into new purchases with our smooth, exchange-first user experience. Sell and send returns directly from shopper to shopper to save money, time and transports. By compiling rich data on return reasons, shopper behavior and product performance, our platform helps you to optimize your entire reverse logistics process.

Turnr is the returns automation platform for modern fashion brands, featuring one-click exchanges and revolutionary customer-to-customer returns. Convert up to 30% of returns into new purchases with our smooth, exchange-first user experience. Sell and send returns directly from shopper to shopper to save money, time and transports. By compiling rich data on return reasons, shopper behavior and product performance, our platform helps you to optimize your entire reverse logistics process. more
  • Direct exchanges to boost revenue and loyalty
  • Customer-to-customer returns that saves both you and the planet some green
  • Rich insights on return reasons, shoppers and products
  • Fast, user-friendly, white-label returns portal
  • All-in-one returns handling platform and real-time dashboard

Pricing

Free

Free

  • Max 300 returns /month
  • Complaints
  • Shopper insights
  • Product insights
  • WMS-integrations

Pro

$4.90/month

$4,90 per Exchange, $4,90 per Gift card

  • Unlimited returns
  • Complaints
  • Shopper insights
  • Product insights
  • ERP- and WMS-integrations
  • Direct exchanges
  • Gift cards
  • C2C returns

Free

Free

  • Max 300 returns /month
  • Complaints
  • Shopper insights
  • Product insights
  • WMS-integrations

Pro

$4.90/month

$4,90 per Exchange, $4,90 per Gift card

  • Unlimited returns
  • Complaints
  • Shopper insights
  • Product insights
  • ERP- and WMS-integrations
  • Direct exchanges
  • Gift cards
  • C2C returns

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

3 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 13, 2023

It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!

Grandfrank
Sweden
Time spent using app: 2 months
January 13, 2023

We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.

Kastel Shoes
Norway
Time spent using app: About 2 months
January 12, 2023

I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges.

They have good support as well

Drop Of Mindfulness
Sweden
Time spent using app: 3 months

About this app

Launched

July 18, 2022

Languages

English

Integrates with

Ongoing WMS, Prime Penguin, DHL, Shiphero, Shipmonk, 30+ Global Carriers

Built by Turnr

About Turnr

5 average rating

6+ months building apps for the Shopify App Store

Support

Send a message

integrations@turnr.se

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