Reviews (73)

Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
May 16, 2023

This is a revolutionary app that has taken an otherwise static customer journey and enhanced it to make it personalized and specific to the customer's shopping behavior. This is Gold Jerry! We are well into our second month and have already noticed increases in important metrics like, add to cart, purchase rate. To top it all off, excellent support from Guy. who has taken the time to work with us and guide us throughout our journey with Twik. Must Have APP! at least give it a shot.

ITFactory.ca
Canada
5 months using the app
Twik Technologies ltd. replied May 16, 2023

Thank you for your fantastic review! It truly is gold!
We're delighted to see the positive impact on key metrics that indicate better conversion rates.
Our team is very committed to providing excellent support throughout your twik journey.
We're excited about the future and look forward to helping your business thrive!

Edited November 23, 2022

I highly recommend this app . Its great app and it helps boosting the revenue. Lovely people to talk to when having a inquiry.

missregina.co.uk
United Kingdom
5 months using the app
Twik Technologies ltd. replied September 28, 2022

Thank you for your kind review, we really enjoy working with you and appreciate your feedback!

Your growth is our growth :)

December 5, 2022

Love this app! The best customer service. Thank you, Michael. He actually did a Google meeting with me to help fix my issue. I think the issue was on my part. However, they are fixing it and I want to thank you so much for your time.

The Nichole Collection
United States
5 months using the app
Twik Technologies ltd. replied December 5, 2022

Thank you, Nikki!

We appreciate your trust in twik, and it is our pleasure to help your store grow.

Please always feel free to reach out with any questions or concerns.

Edited May 16, 2023

I can't recommend Twik enough! Since using their platform, we've seen a significant profit and key metrics uplift. Their personalized support is top-notch, always there to help us succeed. Excited about what the future holds with Twik by our side.

antelopeshoes
United States
4 months using the app
Twik Technologies ltd. replied January 29, 2023

Thanks for the 5-star review! We're glad to hear that Twik has already had such a positive impact on your business, and our goal is to ensure you continue to see results. If you need anything, please don't hesitate to reach out.

Edited December 5, 2023

Were to begin this updated review.

Twik is probably the best user experience Ive ever had. They had issues with rescans on websites which looked like bots, including on my shop.
I accused them of scamming and running bots. They refunded me immediately but also engaged with me and wanted to show that it was by error not design.

We worked back and forth for over 3 months and Twik finally came back with a new and improved system. I saw the scan traffic for one day and then back to normal!! That's dedication to your product and your reputation.

Even after resuming with the purchase, Twik still stayed engaged even going as far to demo new features and how I can extract maximum value from the data they provide. Looking forward to hitting new revenue highs!

Green Genius
Australia
3 months using the app
Twik Technologies ltd. replied October 5, 2023

Thank you for your updated review and for giving us the opportunity to make things right. We're thrilled to hear about your positive experience with twik and grateful for your patience as we worked through the challenges.

Your feedback has been invaluable in improving our system and services. We're excited to continue supporting your journey towards new revenue heights and look forward to showcasing more of what twik can offer. Your trust and satisfaction are our top priorities. Here's to more success together!

December 15, 2022

Love this app!
Since installing twik a month ago, we've seen amazing results!
Twik came up with a great solution that helped us optimize our store.
In any case, I feel like twik's team is there to help me.
Thank you guys.
Highly recommended!

ממסי תיירות
Israel
3 months using the app
Twik Technologies ltd. replied January 10, 2023

Your feedback is greatly appreciated. We are delighted to hear that it is meeting your needs and surpassing your expectations. We strive to ensure customer satisfaction and your support is valued. Thank you for choosing twik. If you have any questions or need further assistance, please don't hesitate to contact us.

August 10, 2022

Twik have been so awesome with me Michael Lipliansky is whom I've been meeting with customer care and service 5 stars.I am excited for the future of my business Chief Empire working with Twik thank you so much kind Regards Winnia

Chief Empire
Australia
3 months using the app
Twik Technologies ltd. replied August 11, 2022

Thank you for the feedback Winnia! It is our pleasure to assist store owners and strive for success.
We see you as a partner in our journey; your growth is our growth.

November 9, 2020

The plugin was easy to install. No cookies used which is a big plus. The app is fully automated and a zero learning curve. The results are above my expectations.

xgadg
United States
3 months using the app
July 28, 2023

easy to install and manage keep up the great work. i would highly recommend twik to my buisness associates

JNCLTD
United Kingdom
3 months using the app
Twik Technologies ltd. replied July 30, 2023

Thanks for your review!
We're glad you found Twik easy to install and manage. We're here to support you and your business associates every step of the way.
Let's keep up the great work together!

March 31, 2023

Thrilled with the Twik app since installing it a few months ago. The personalized recommendations are great, and it's easy to see the momentum built on conversions. The app's excellent customer support is also a big plus, and Guy has been great. Overall, I highly recommend this app to any Shopify site looking to streamline their online shopping experience and boost conversion with barely having to lift a finger. Plus, I know they will add more features as they grow. Keep it up!

Ry & Pen
Canada
3 months using the app
Twik Technologies ltd. replied April 2, 2023

Thank you so much for your positive review of twik!
We're thrilled to hear that you've had a great experience and seen a boost in conversions. We're also glad to hear that our customer support team has been a big help to you. We appreciate your recommendation and look forward to adding more features to the app as we continue to grow. Thanks again for your support!