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We were looking for an app to allow us to easily offer text message ordering for our customers to help with re-orders. We did not want to spend a lot to build this out ourselves, We were up and running the same day. Support is great, always a reply same day...helped us setup everything.
I really liked the option to choose different plans to suit my company's needs as we grew. The team at TXTFi are extremely helpful and are there to answer any questions that may come up during the process.
TXTFi has been an unbelievably great partner helping us achieve our goals in the SMS ordering space. The customer service is unmatched and the back end is easy enough for a beginner to use. Two weeks into their service and couldn't recommend it enough.
Great service! Was setup and running within minutes. The support team was very helpful as well. Very quick to respond and resolve any problems.
Great support, innovative new source of orders for us, quick setup and no changes to our website's code... What more can you ask for in an app!
I agree with prior review. The support is fantastic. We were hesitant because we're contacting customers via text, but so far, there's been no complaints or push back. It takes a couple months to get traction, but the trend is strong. I'd recommend for anyone looking to target millennials because very few check email these days. Thumbs up!
This App is useful, especially as a reorder reminder for our customers.
They love the ease of reordering our product via Text!
Emails work pretty well for re-ordering, but we not only wanted something even easier for customers to use for re-ordering, but additional ways to go after customers (Emails get caught in SPAM and our customers get so many of them!). TXTFi was it. We saw some bigger companies using this type of platform so we didn't think it was affordable, but TXTFi was. They helped us set everything up, and now ...
Huge fan of this service! We sell an ingestible product so having the ability to reach out to customers to re-order is priceless. And our customers love it too.
The app is easy to use and set up, and the service is fantastic. Had a few questions and they were able to get back to me ASAP
The support team is super. Very helpful and attentive. Were on top on the topic and delivered what I needed. The app idea is awesome and makes it so much easier for customers to reorder. Great job!