Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited March 26, 2020

We were looking for an app to allow us to easily offer text message ordering for our customers to help with re-orders. We did not want to spend a lot to build this out ourselves, We were up and running the same day. Support is great, always a reply same day...helped us setup everything.

Jus By Julie
United States
5 months using the app
February 11, 2021

I really liked the option to choose different plans to suit my company's needs as we grew. The team at TXTFi are extremely helpful and are there to answer any questions that may come up during the process.

Good Boy Wine
United States
5 months using the app
October 20, 2020

TXTFi has been an unbelievably great partner helping us achieve our goals in the SMS ordering space. The customer service is unmatched and the back end is easy enough for a beginner to use. Two weeks into their service and couldn't recommend it enough.

Evermill
United States
4 months using the app
August 31, 2020

Great service! Was setup and running within minutes. The support team was very helpful as well. Very quick to respond and resolve any problems.

Athletic Brewing Company
United States
4 months using the app
January 27, 2020

Great support, innovative new source of orders for us, quick setup and no changes to our website's code... What more can you ask for in an app!

Borghese
United States
3 months using the app
February 18, 2020

I agree with prior review. The support is fantastic. We were hesitant because we're contacting customers via text, but so far, there's been no complaints or push back. It takes a couple months to get traction, but the trend is strong. I'd recommend for anyone looking to target millennials because very few check email these days. Thumbs up!

CRYSTAL™ Deodorant
United States
3 months using the app
August 7, 2020

This App is useful, especially as a reorder reminder for our customers.
They love the ease of reordering our product via Text!

DR H Rejoint -Functional Herbals LLC
United States
3 months using the app
Edited April 7, 2020

Emails work pretty well for re-ordering, but we not only wanted something even easier for customers to use for re-ordering, but additional ways to go after customers (Emails get caught in SPAM and our customers get so many of them!). TXTFi was it. We saw some bigger companies using this type of platform so we didn't think it was affordable, but TXTFi was. They helped us set everything up, and now ...

Best Price Nutrition
United States
2 months using the app
April 30, 2020

Huge fan of this service! We sell an ingestible product so having the ability to reach out to customers to re-order is priceless. And our customers love it too.

The app is easy to use and set up, and the service is fantastic. Had a few questions and they were able to get back to me ASAP

Shore Magic
United States
About 1 month using the app
April 24, 2020

The support team is super. Very helpful and attentive. Were on top on the topic and delivered what I needed. The app idea is awesome and makes it so much easier for customers to reorder. Great job!

Lash Philosophy Pro Supplies
United States
29 days using the app