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All Apps / Customer service / Ultimate FAQ

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Price: Free More info
  • Easily create FAQs that will help your customers better understand your products and business
  • Display relevant FAQs by choosing exactly which FAQs to show for each product or collection
  • Use a visual editor to create an unlimited number of FAQs, FAQ categories and FAQ custom fields

For instructions on installing our FAQ app, please see the video above.

Instructions for adding your FAQs to a page template and/or to your product pages, and for creating and assigning FAQs

FAQ app that lets you create FAQs, organize FAQs and publicize your FAQ in no time through your Shopify admin panel. Select from multiple FAQ styles and FAQ layouts. You can use either the toggle (including optional accordion) FAQ style, to display one expanded FAQ answer on click, or choose to display all FAQs on page load. There is also an optional list FAQ style that offers a more traditional FAQ layout.

Key FAQ Features



  • Unlimited FAQ, unlimited FAQ fields and unlimited FAQ category support

  • Create FAQ categories

  • Assign specific FAQs to specific products

  • Insert custom CSS to style your FAQ posts

  • Insert links, videos and more into your FAQs


 

To add your FAQs to a page, simply select the "page.ultimate_faqs" page template, seen above, for that page.

Additionally, you can select FAQs to display in an FAQ section on your product pages when you activate the app.

FAQ features include FAQ styling options, FAQ categories, FAQ display and FAQ ordering options, along with custom FAQ fields and many other FAQ options.

Additional Features



  • Select FAQ animation options for displaying FAQ posts

  • Toggle FAQ accordion (close open FAQ when a new one is opened) behaviour on/off

  • Microdata question schema, to help with SEO

  • Responsive FAQ design

  • Group FAQs by category for easy FAQ navigation


 

Ultimate FAQ also works great for any content that works similarly to FAQ and that needs to be hidden until it is clicked, like job postings, recipes, etc.!

Advanced FAQ Options



  • Choose from 15 toggle icon sets

  • Different FAQ display styles for your frequently asked questions

  • Admin notification on FAQ submission

  • SEO-Friendly FAQ and FAQ category permalinks

  • Advanced FAQ styling options

  • Drag and drop precise re-ordering of FAQs

Ultimate FAQ reviews

10 reviews
  1. 5 stars (7 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (2 reviews)

It's not perfect but it's almost there.

Really great app and is easy to set up.

Some suggestions / bugs:-

I'm finding that if I have to edit an FAQ at a later date, some of the title will disappear and I will have to re-write it.

Unable to change the Question bar colour.

The size is pretty big but I think this could be something to do with my H2s. Tried changing the font size but it doesn't work.

All in all a very good app but needs a few minor tweaks before it gets 5*

Thanks guys!

posted

very cool, it took me a little while to figure out the settings I wanted, probably a half hour in total and it works really well - see it in action - https://fashion-favourites.com/pages/faq - enjoy!

posted

I'm very pleased with this app. It's easy to use, has plenty of options and looks good. I had some trouble with the initial installation but the developer was quick to respond to my needs and it is now working fine. Just one thing - It would be great if it was possible to add a link into the answer field.

posted

Its a nice idea, but it is broken in several areas. Right now its making me leave a review before it will let me back into the app itself to check on editing errors that are showing up on our site. We have no idea why the errors are showing up and neither do the developers. We will be deleting the app, its to much trouble and very time consuming.

posted

The app broke down and deleted everything. Watch out!

posted

Easiest FAQ app to use on Shopify! If you are looking for the best one on Shopify, this is it. I am very impressed. If I can work it and install it, than anyone can. If I could give it more than five stars, I would.

posted

I looked at many FAQ apps. I am totally amazed at how many features this app offers. Search bar, accordion style format, ability for the customer to ask a question while on the FAQ page, and much more. Support was fast and polite.

posted

It's a GREAT APP. Tons of customization, no trademark or anything and very easy to install on store. I fully suggest it! I changed my previous similar app to this to all my other stores!

The only thing that you should add please is an option to add link in the answers field. Like "To see our Refund Policy click here" and to be able to add URL link.

Still... great app

posted

Love this app! Easy to use and customize your FAQ page. Looks professional and allows you to connect and direct all of your customer's concerns and inquiries.

posted

Excellent really please with this FAQ App. It was easy to set up following the instructions that were given. The Dashboard allows you lots of options to choose from so that you can tailor your FAQ page the way that you want to.. It also has the option of setting up FAQ for your products but I haven't used this option yet.

posted
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