Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Ultimate FAQ

Get
Price: $9.99 / month Free Trial: 7 days More info
  • Most feature-rich and complete FAQ solution for Shopify
  • Easily and quickly create, organize and display an unlimited number of FAQs
  • Seamless integration into your current shop: Assign specific FAQs for display on specific product pages + an included FAQ page template

For instructions on installing the Ultimate FAQ app, please see the video above.

Instructions for adding your FAQs to a page template and/or to your product pages, and for creating and assigning FAQs

Powerful and easy to use, Ultimate FAQ is the best way to create, organize and publicize your FAQs in no time through your Shopify admin panel. It offers an array of FAQ styles and layouts for the most customizable experience for your frequently asked questions.

Key FAQ Features



  • Create and add unlimited FAQs, unlimited FAQ fields and unlimited FAQ categories

  • Group FAQs by category for easy navigation

  • Assign specific FAQs to specific products

  • Insert links, videos and more into your FAQs

  • Choose from 15 toggle icon sets

  • Many unique FAQ display styles for your frequently asked questions

  • Included FAQ page template that matches your theme!


 

With a simple and effective interface, Ultimate FAQ allows you to set up your frequently asked questions in a quick and efficient manner. And, with built-in functionality that automatically adds them to your product pages, as well as an included FAQ page template that automatically fits your theme, it's the quickest way to seamlessly integrate your FAQs and get them displayed on your shop.

And with great features such as the ability to add an FAQ search field to your FAQ page, your customers can find the information they want in a quick and simple manner, allowing you to provide them with the best and most fluid experience possible.

Advanced FAQ Options

Ultimate FAQ includes a multitude of practical options that are aimed at making the FAQ experience as easy and smooth as possible for both your customers and you. These include:


  • "FAQ toggle" option to have the an FAQ expand open when clicked on

  • Drag and drop precise re-ordering of FAQs

  • Admin notification on FAQ submission

  • SEO-Friendly FAQ and FAQ category permalinks

  • Advanced FAQ styling options

  • Add extra custom fields to your frequently asked questions

  • AJAX FAQ search to make it easy for your visitors to find the info they need

  • Insert custom CSS to style your FAQ posts


 

Ultimate FAQ makes it as easy as possible to classify your FAQs, giving your customers the best experience. Create categories and assign your FAQs to those categories. Your FAQs will then display on your site in a categorized fashion, allowing your customers to navigate through them in a breeze and find the exact information they need.

With Ultimate FAQ, it couldn't be easier to add your frequently asked questions either straight to your individual product pages or put them all on a specific separate page.

Straight from the Shopify product edit screen you're already used to, you can select specific FAQs for a specific product. Those FAQs will then automatically show on that product page.

To add your FAQs to a separate page, simply select the "page.ultimate_faqs" page template, seen above, for that page.

It couldn't be easier!

Additional Features



  • Responsive FAQ design

  • Select FAQ animation options for displaying FAQ posts

  • FAQ accordion option (close open FAQ when a new one is opened)

  • Microdata question schema, to help with SEO

  • Add a rating system to your FAQs

  • Let your visitors suggest/submit their own FAQs


 

Ultimate FAQ also works great for any content that works similarly to FAQ and that needs to be hidden until it is clicked, like job postings, recipes, etc.!

Ultimate FAQ reviews

12 reviews
  1. 5 stars (8 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (1 review)
  5. 1 star (2 reviews)

Great app, using it for our store

www.diamondhomeusa.com

posted

Never worked quite right. The style changes didn't always take. Then it deleted all of my FAQs.

posted

It's not perfect but it's almost there.

Really great app and is easy to set up.

Some suggestions / bugs:-

I'm finding that if I have to edit an FAQ at a later date, some of the title will disappear and I will have to re-write it.

Unable to change the Question bar colour.

The size is pretty big but I think this could be something to do with my H2s. Tried changing the font size but it doesn't work.

All in all a very good app but needs a few minor tweaks before it gets 5*

Thanks guys!

posted

very cool, it took me a little while to figure out the settings I wanted, probably a half hour in total and it works really well - see it in action - https://fashion-favourites.com/pages/faq - enjoy!

posted

I'm very pleased with this app. It's easy to use, has plenty of options and looks good. I had some trouble with the initial installation but the developer was quick to respond to my needs and it is now working fine. Just one thing - It would be great if it was possible to add a link into the answer field.

posted

Its a nice idea, but it is broken in several areas. Right now its making me leave a review before it will let me back into the app itself to check on editing errors that are showing up on our site. We have no idea why the errors are showing up and neither do the developers. We will be deleting the app, its to much trouble and very time consuming.

posted

The app broke down and deleted everything. Watch out!

posted

Easiest FAQ app to use on Shopify! If you are looking for the best one on Shopify, this is it. I am very impressed. If I can work it and install it, than anyone can. If I could give it more than five stars, I would.

posted

I looked at many FAQ apps. I am totally amazed at how many features this app offers. Search bar, accordion style format, ability for the customer to ask a question while on the FAQ page, and much more. Support was fast and polite.

posted

It's a GREAT APP. Tons of customization, no trademark or anything and very easy to install on store. I fully suggest it! I changed my previous similar app to this to all my other stores!

The only thing that you should add please is an option to add link in the answers field. Like "To see our Refund Policy click here" and to be able to add URL link.

Still... great app

posted
Get
$9.99 / month
7 days

Screenshots

  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.