Hextom: Upsell Sales Boost

Hextom: Upsell Sales Boost

Reviews (1,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through features like upsell and cross-sell offers, product bundles, countdown timers, and trust badges. These tools are customizable, easy to integrate, and enhance the shopping experience by adding urgency and credibility. The analytics help refine sales strategies, and customer support is praised for its efficiency and proactive problem-solving approach.

Edited July 5, 2022

We use the app, we like it, and ultimately, we recommend it, but we did have a negative experience recently: The app suddenly stopped working in the middle of a huge sale which caused a lot of confusion with our customers because the advertising and details of the sale were dependent on the app functioning correctly. The issue was fixed in 7 days, although this time could have been shorter because some of the app support emails were going to my junk folder. Ultimately, we lost a lot of revenue due to the app malfunctioning, but we still use the app and when it works, it's great. It does help increase sales, so we still recommend it, we only hope that we don't experience any more app malfunctions in the future, or that we can get any bugs fixed quicker... Perhaps Hextom would consider introducing a live chat feature in the app back-end so we can contact support quickly in emergencies?

Silicone Lovers | Realistic Sex Dolls
United Kingdom
Almost 3 years using the app
May 31, 2020

i used the app for a sale it was helpful. i think the inventory countdown would be better if it wasn't automatically for every item.

Neet Freak Clothing LLC
United States
About 1 month using the app
November 24, 2018

I have used the app a week now. Many good things are working fine, but the countdown timer is squeezing product pictures very small randomly on collection pages and a slider collection gets broken on mobile with the timer. We are little bit unaware how many customers are actually seeing the the content of this app because it often needs a browser refresh. 3 stars are for the complete experience vs the montly price.

The Finland Shop
Finland
16 days using the app
June 8, 2018

My only question is how to use real data from my store?

Sdetalles
Mexico
10 days using the app
December 19, 2024

there is almost instant response when you have any problems. however, it will be greater if the countdown gadget could be shown on other page rather than homepage, collection page, and product page

WCSL MALL
Hong Kong SAR
7 days using the app
July 12, 2024

not good benefit this option and getting prepaid orders so please support me.

ZAYSH
India
10 months using the app
June 30, 2020

Bonne application mais ne fonctionne pas toujours bien (version libre), problème d'affichage, dommage.

SAWAXX
France
About 1 hour using the app
Edited January 26, 2020

Not sure if it's working correctly. It appears on my sales page and then disappears... I'm hoping to figure out how to fix it

Ali Handal
United States
About 1 hour using the app
August 28, 2019

I wish there were more free options for brand new businesses. I will see how the ones I've chosen help and upgrade after.

mycheriessentiel
United States
23 minutes using the app
July 4, 2018

great app .......................................

Carlythella
South Africa
19 minutes using the app