Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions with features like pop-ups, notifications, countdown timers, and low stock alerts. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and easy setup. Merchants appreciate the detailed analytics for data-driven decisions and automation capabilities for time-saving. Even the free plan offers a variety of options. The customer support is noted for quick and helpful responses.

November 21, 2022

app wont do what I need. installed for 1 minute, very complicate no live chat support and charged me money although I didnt use it. be warned,

unlimitedsportshop
United States
11 minutes using the app
July 22, 2022

When I started running speed checks on the site this app was the number one offender in slowing things down and we barely had any functions switched on.

Shafferquality
United States
About 1 month using the app
Hextom replied August 3, 2022

Thank you for your feedback. We have made sure that our Ultimate Sales Boost app has been optimized and does not impact the website loading speed.

We have sent an email to you for more details, but have not get any response yet. Can you please check your inbox or spam folder when you have time, and reply to us? We can learn more about your case, and help to solve it.

Thank you

Edited March 22, 2020

I used the app for free for a while. Worked well. Then I upgraded to 29,90$ to run the BOGO funktion. Unfortunately it didn´t work on mobile devices.

Rhein-Ahr-Wein.de
Germany
Over 4 years using the app
Edited May 7, 2023

No muestra inventario, no permite adicionar badges o imágenes de pago, la atención en servicio muy básica y genérica.
Nuestra pagina se pone lenta con esta App, y el soporte es bajo. Incluso tienen respuesta automatizadas, o eso parece.

TU beauty store
Colombia
Over 3 years using the app
Hextom replied May 11, 2023

Hi,

We're sorry to hear that you did not have a good experience with our Ultimate Sales Boost (USB) app. We sent you a couple of emails regarding the issues you described but we have not received a reply. If you did not receive our emails, please check your spam folder or contact us by sending an email to help@hextom.com.

The issues you described are usually caused by a theme/app conflict or because our app has not been integrated into your theme. In either case, we should be able to quickly resolve this for you. Additionally, if you found that the app's widgets did not load quickly, we have a fast loading script that fixes this issue.

Please contact us so that we can investigate and fix these issues for you.

May 7, 2020

The app has recently stopped working all of a sudden. And the support isn' replying at all. What to do?

Lachelle beauty
Poland
Almost 3 years using the app
Edited December 13, 2020

a week gone, get one email reply. we use ELLA theme not working. they reply email very slow. they not want fix our theme, so they not reply email.

Slliim
United States
About 1 year using the app
Hextom replied December 21, 2020

Thank you for your feedback. We have reached out to you by email and we have not heard back from you. We also checked your website and could not reproduce the issue you described.

Please check your email account when you have a moment and let us know if there's anything else we can do to resolve this to your satisfaction.

April 20, 2018

You can't change the placement on your theme. You also can't have two different campaigns going on one item. For example, you can't use countdown on one item while users looking is on all items.

Coinshow
United States
Over 4 years using the app
January 5, 2021

all you get is a badge and a countdown timer for free. its a good app if you want to pay for it got a bunch of stickers

Pirate Apparel
United States
5 months using the app
Hextom replied January 14, 2021

We sent you an email with information about all of the widgets that are offered in the free plan. If you did not receive it, please check your spam folder or contact us.

June 24, 2020

I can add reviews. I just downloaded the app. Let me use the app first then gain some experience with then i will let you know

Kings of capital
United States
8 months using the app
December 6, 2020

nic,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

fly buy luxury
Italy
4 months using the app