Ultimo: AI Agent & Live Chat

Pricing: From $29/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Ultimo Bots

Install

Describe your agent in plain words and it builds itself

Shoppers ask, your agent acts: it finds products, captures leads, and hands chats to you live.

Ultimo Bots gives your store an AI agent you direct in plain words: describe how it should handle shoppers, and your instructions become how it works. Have it guide shoppers to the products they ask for, collect leads the way you want, or bring you in when a conversation deserves a person. It learns your store on install, products, policies, and pages included, replies in the shopper's language, and alerts you for live takeovers.

Shape your store's AI agent with plain words. It does what you describe
The agent understands what shoppers describe and finds matching products
Alerts when it matters: new chats and leads via Slack, Teams, email, and more
Learns your entire store in minutes on install: products, policies, and pages
Goes live on your storefront in one click, and answers Instagram and Messenger

Languages

English, French, German, Spanish, Italian, Portuguese (Portugal), Dutch, and Polish

Works with

Facebook Messenger
Google Drive
HubSpot
Instagram
Slack
Telegram

Pricing

Choose the plan that best fits your business.

Smart

$29 / month

or $228/year and save 34%

Features

500 AI responses per month
200 knowledge sources
3 custom skills & behaviors
AI product search in chat
Live chat takeover with alerts
Instagram & Messenger channels
No Auto-refresh knowledge
No Remove Ultimo Bots branding

7-day free trial

Boost

$59 / month

or $468/year and save 34%

Features

2,000 AI responses per month
1,000 knowledge sources
10 custom skills & behaviors
AI product search in chat
Live chat takeover with alerts
Instagram & Messenger channels
Auto-refresh knowledge monthly
Remove Ultimo Bots branding

7-day free trial

Ultimo

$149 / month

or $1,188/year and save 34%

Features

10,000 AI responses per month
10,000 knowledge sources
50 custom skills & behaviors
AI product search in chat
Live chat takeover with alerts
Instagram & Messenger channels
Auto-refresh knowledge daily
Remove Ultimo Bots branding

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating

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Support

App support provided by Ultimo Bots.

Resources

App Documentation

Developer

Ultimo Bots

Stegmattstrasse 11, Buchrain, 6033, CH

Launched

August 7, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Products, orders, discounts, Online Store, custom data, Shopify admin

View products

Products, collections
View orders

Shipping information
Edit discounts

Discount codes and promotions
Edit Online Store

Online Store pages, theme, Online Store page content on a path controlled by the app
View custom data

Metaobject definitions, metaobjects
View Shopify admin

Legal policies
View other data

Locations