Unformed: AI Feedback Agents
- Pricing
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Free plan available. Usage charges apply. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- D.E. DIGITAL
Featured images gallery
Let AI agents chat with customers for feedback and turn conversations into insights and reviews.
Unformed replaces static forms with AI feedback agents that hold real conversations with customers after every purchase, booking, or order. Each agent adapts to the customer's replies, uncovering themes, sentiment, and opportunities that traditional surveys often miss. Merchants can send participants Shopify discount codes to encourage completion.
- Deploy AI agents that hold natural feedback conversations with customers
- Automatically invite customers after every Shopify order or purchase
- Reward participants with Shopify discount codes and track redemption rates
- Analyze feedback with AI to identify drivers, sentiment and opportunities
- Build customizable post-purchase feedback flows without coding
Languages
English
Works with
- Shopify Admin
- Google Reviews
- Tripadvisor
- Trustpilot
Categories
Form customization
Survey types
Submission management
Marketing and sales
Visuals and reports
Estimate your monthly charges
Rounded up to the nearest dollar
Credits
Pricing
Choose the plan that best fits your business.
Free plan
Free
Features
- 100 credits to get started
- One-time credits, they don't renew
- All essential features
- No credit card required
Design partner
$66 / month
Plus usage charges
Features
- 250 credits every month
- Then $0.33 per extra credit
- Max $66 in extra credits per month
- Turn feedback into public reviews
- Create unlimited agents
Monthly usage tier
Cost per unit
First 250 Credits
Free
251+ Credits
$0.33
14-day free trial
Pro
$111 / month
Plus usage charges
Features
- 250 credits every month
- Then $0.55 per extra credit
- Max $111 in extra credits per month
- Turn feedback into public reviews
- Create unlimited agents
Monthly usage tier
Cost per unit
First 250 Credits
Free
251+ Credits
$0.55
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by D.E. DIGITAL.
Resources
Developer
Launched
September 18, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
