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Easily automate sending email to customers about order status or send order reports to store staffs
As a store owner, you want to make sure your customers get their orders on time, But there are always a chance that some of the orders are not fulfilled due to human mistakes, due to not finding the product on time, due to forgotten or are not fulfilled by external fulfilment company. The app helps merchants keep track of orders by sending orders report to staffs/admin and also let merchant setup automation to send email for order update to the customers or bulk email to orders customers.
- Automate sending email to customers about their orders status
- Automate sending orders report to staffs/admin via email or slack
- Send bulk emails to customers for delay shipments of unfulfilled orders
- Sending order reports in a CSV file to staff/admin
- Editable frequency setup - Scheduler (To send automated emails)
Languages
English
Works with
- Slack
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 1 team order list
- Up to 1 recipients per list
- on-demand runs
- Filter by status, tags, products & more
- Ready-made and custom email templates
- Send from your own email domain
Essential
$4.99 / month
or $49/year and save 18%
Features
- Everything in Free, plus:
- Unlimited team order lists
- Up to 50 recipients per list
- 500 customer emails every 30 days
- Order status and delay emails to buyers
- Daily, weekly, monthly or on-demand runs
Pro
$9.99 / month
or $99/year and save 17%
Features
- Everything in Essential, plus:
- 2,500 customer emails every 30 days
- For stores that email most customers
Business
$19.99 / month
or $199/year and save 17%
Features
- Everything in Pro, plus:
- 10,000 customer emails every 30 days
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (34)
Very helpful
I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback.
Love this app, such a good find.
This app is great to help us manage our open orders we haven't filled as quickly as we would like as well as tell our customers we are still working on their order to give them reassurance.
Support
App support provided by Xeon Apps.
Resources
Launched
February 6, 2019
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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Edit products
Product listings, inventory, products, collections
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Edit orders
Merchant managed fulfillment, third-party fulfillment, assigned fulfillment, draft orders, all order history
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View other data
Locations
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