Reviews (33)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
July 4, 2022

Very useful app, cheap and "light". We tried Shopify Flow that can offer the same feature for free BUT we lost several points of website speed (28 to 24 immediately), which was a huge mistake. Drop in conversions etc... Better pay a little bit to keep a faster loading website.

Les Petits Imprimés
Estonia
Over 1 year using the app
August 8, 2022

We've been using this app to notify customers when an item is temporarily back-ordered, and we find it simple to use and very customizable. Highly recommend.

HIKERS® Co.
United States
About 1 year using the app
August 22, 2022

Very useful app, does exactly what I need and the automation takes worry away. I just tag orders, set up a new notifier based upon certain criteria and away it goes!

Brenda's Schoolwear
United Kingdom
About 1 year using the app
January 25, 2023

This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.

Rock Universe
United Kingdom
About 1 year using the app
July 19, 2022

This app is exactly what we needed to make sure our customers and staff are clear on order lead times. It's worth every penny!

CASSON
Canada
8 months using the app
June 3, 2021

Saved us a TON of time to see which orders were on backlog! Easily customizable and customer support is great.

kopke613
Canada
6 months using the app
Xeon Apps replied June 4, 2021

Thanks for taking time and providing a great review for the app.

October 5, 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback.

Love this app, such a good find.

Reality
United States
4 months using the app
Edited January 13, 2020

This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!

Decathlon
United States
3 months using the app
April 20, 2020

Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.

throtl
United States
2 months using the app
Xeon Apps replied April 20, 2020

Thanks for the great review. I'm glad you like the app and find it useful :-)

Edited October 16, 2020

Very useful app for both internal and to customer automation of communications. Great and very efficient support.
Recommended.

MediaMarkt Canarias
Spain
29 days using the app
Xeon Apps replied October 16, 2020

Thanks for the great review. We are happy to help you with your needs.