Reviews (33)
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We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support!
The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use
Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)
It is very straightforward and easy to set up and support was quick and helpful when I had a question.
Thanks for taking time and providing the review.
110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.
Thank you very much for your amazing review! We are proud at our customer support. :)
This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.
After installing the app and selecting the notification settings, it didn't send any notification although the system shows some unfulfilled orders. Sent a message to the support team and didn't get any response, I have uninstalled the app.
I used this all to send emails for the delayed shipment, customer service is great too. highly recommended
This is a very good app to use and very easy to set up. I faced a small issue which was actually a mistake on my part and sent an email. Within a few hours, I got a response and a google-meet was quickly arranged where I shared my screen and the troubleshooting was exceptional. The support I got was very good and so this app is highly recommended.
Thanks for the great review. We are proud on our support.
App freezes while doing a job, has been stuck for 2 days, nothing works. Contacted support with no response.
Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.
Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.
Thanks for an amazing review. We keep improving the app to help with more business use cases.