Reviews (33)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 19, 2020

We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support!

The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use

Tontine Bedding Australia
Australia
4 days using the app
Xeon Apps replied April 19, 2020

Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)

February 8, 2021

It is very straightforward and easy to set up and support was quick and helpful when I had a question.

VEGAMOUR
United States
4 days using the app
Xeon Apps replied February 9, 2021

Thanks for taking time and providing the review.

April 16, 2020

110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.

NEEDLEWORK KITS
Australia
2 days using the app
Xeon Apps replied April 16, 2020

Thank you very much for your amazing review! We are proud at our customer support. :)

April 6, 2020

This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.

SomaFM
United States
About 20 hours using the app
February 10, 2022

After installing the app and selecting the notification settings, it didn't send any notification although the system shows some unfulfilled orders. Sent a message to the support team and didn't get any response, I have uninstalled the app.

Crating Made Simple
United States
10 days using the app
October 28, 2022

I used this all to send emails for the delayed shipment, customer service is great too. highly recommended

Kim Jung Gi US
United States
About 15 hours using the app
November 9, 2020

This is a very good app to use and very easy to set up. I faced a small issue which was actually a mistake on my part and sent an email. Within a few hours, I got a response and a google-meet was quickly arranged where I shared my screen and the troubleshooting was exceptional. The support I got was very good and so this app is highly recommended.

Kop Chants
United Kingdom
About 6 hours using the app
Xeon Apps replied November 11, 2020

Thanks for the great review. We are proud on our support.

March 8, 2023

App freezes while doing a job, has been stuck for 2 days, nothing works. Contacted support with no response.

Rucking Fotten
United States
3 days using the app
May 1, 2019

Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.

Pops Corn
United States
About 4 hours using the app
June 29, 2020

Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.

TherapieWelt.de
Czechia
About 1 hour using the app
Xeon Apps replied June 30, 2020

Thanks for an amazing review. We keep improving the app to help with more business use cases.