Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 5, 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback.

Love this app, such a good find.

Reality
United States
4 months using the app
September 3, 2023

great

Venom Pheromone Perfume
Australia
7 days using the app
April 26, 2020

This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!

Muse and Moda
United Kingdom
About 3 years using the app
Xeon Apps replied April 26, 2020

Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)

October 24, 2019

This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.

Lightup.no
Norway
Almost 3 years using the app
August 26, 2020

Does what it is supposed to, easy interface and responsive support team. Happy with the app, recommend to any OPs/ecomm manager.

ItemBeauty
United States
Almost 3 years using the app
Xeon Apps replied August 26, 2020

Thanks for the excellent review!

May 22, 2020

This app does what it says. Needed to update a large number of customers about their delivery status. Worked like a charm.
Online support was good too.

FatSak
South Africa
Almost 3 years using the app
Xeon Apps replied May 24, 2020

Thanks for the great review. We are glad support was helpful to you.

April 16, 2020

110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.

NEEDLEWORK KITS
Australia
About 2 years using the app
Xeon Apps replied April 16, 2020

Thank you very much for your amazing review! We are proud at our customer support. :)

October 29, 2020

This app is perfect and the customer service is amazing. A rep responded immediately and offered to set up a google hangout where I could screenshare with the rep. He was able to help me perfectly and was incredibly patient and helpful. Some of the best customer service I have ever experienced

Alpha Apparel Company
United States
About 2 years using the app
Xeon Apps replied October 30, 2020

Thanks for the great review. Glad that our rep was helpful to you. :)

December 20, 2022

Awesome way to inform many customers at once! A lot of customization options to filter which orders to send an e-mail to and a good price to boot.

MiniHobby
Netherlands
About 2 years using the app
January 25, 2023

This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.

Rock Universe
United Kingdom
Over 1 year using the app