Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 20, 2020

I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App

BnB Tobacco
United States
27 days using the app
Xeon Apps replied July 20, 2020

Thanks for the great review.

April 19, 2020

We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support!

The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use

Tontine Bedding Australia
Australia
20 days using the app
Xeon Apps replied April 19, 2020

Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)

October 28, 2022

I used this all to send emails for the delayed shipment, customer service is great too. highly recommended

Kim Jung Gi US
United States
About 15 hours using the app
December 18, 2020

Abhishek was so helpful!!! He did am amazing job explaining the app to me! We are looking forward to using it soon! We will be using this app to notify customer when their orders have no been fulfilled after 5 days.

Spindrift Market
United States
15 days using the app
Xeon Apps replied December 20, 2020

Thanks for taking time and providing a great review!

November 9, 2020

This is a very good app to use and very easy to set up. I faced a small issue which was actually a mistake on my part and sent an email. Within a few hours, I got a response and a google-meet was quickly arranged where I shared my screen and the troubleshooting was exceptional. The support I got was very good and so this app is highly recommended.

Kop Chants
United Kingdom
13 days using the app
Xeon Apps replied November 11, 2020

Thanks for the great review. We are proud on our support.

February 18, 2021

This app did exactly what we needed it to do, reach out to our unfulfilled orders and advise our customers of the status of their order. It was quick and super easy to use. Support for the app was fast and efficient also.

The Skid Factory - Official Website
Australia
10 days using the app
Xeon Apps replied February 19, 2021

Thanks for using and providing a great review for the app!! :)

September 29, 2020

The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!

Troy Lee Designs
United States
7 days using the app
Xeon Apps replied September 29, 2020

Thanks for the great review. We are glad, our support was helpful.

February 8, 2021

It is very straightforward and easy to set up and support was quick and helpful when I had a question.

VEGAMOUR
United States
4 days using the app
Xeon Apps replied February 9, 2021

Thanks for taking time and providing the review.

April 6, 2020

This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.

SomaFM
United States
About 20 hours using the app
June 29, 2020

Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.

TherapieWelt.de
Czechia
About 1 hour using the app
Xeon Apps replied June 30, 2020

Thanks for an amazing review. We keep improving the app to help with more business use cases.