Unicall.ai

Unicall.ai

Pricing
From $19/month. Free trial available.
Rating
1.0 (1)

Unicall: AI-powered customer support agents that handle your calls 24/7.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time. more
  • Instantly get a US phone number with AI-powered 24/7 customer support
  • Real-time order status updates directly synced from your Shopify store
  • Automated, instant shipping updates and delivery tracking for customers
  • Assist your customers with returns, refunds, and related requests
  • Provide smooth support for discounts, coupons, and payment-related questions

Languages

English

Pricing

Choose the plan that best fits your business.

Launch plan

$19 / month

Features

  • Top up at 20 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Only pay for what you use
  • 15 min initial credit

3-day free trial

Scale plan

$49 / month

Features

  • Top up at 15 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 3 Simultaneous Calls
  • Save 25% on usage rate
  • 30 min initial credit

3-day free trial

Accelerate plan

$299 / month

Features

  • Top up at 12 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 10 Simultaneous Calls
  • Save 40% on usage rate
  • 60 min initial credit

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
July 8, 2025

Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need.

Physio Flex Pro
United States
7 minutes using the app
UniCall.AI Corp replied July 10, 2025

Thank you for taking the time to leave a review. At Unicall.ai, customer feedback is a top priority and helps us improve. We noticed your test lasted only 46 seconds, during which the voice agent followed our standard security protocol by declining to share customer data without reference information and offering to escalate your request to the merchant.

We would have loved for you to explore the app further. If you can share more specific feedback about your expectations or intended use case, we’d be happy to look into it.

Thank you again,

Support

App support provided by UniCall.AI Corp.

Developer

UniCall.AI Corp

1007 N Orange St. 4th Floor Ste 1382, Wilmington, DE, 19801, US

Launched

April 17, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

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