Unicall.ai

Unicall.ai

Pricing
From $19/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (1)

Unicall: AI-powered customer support agents that handle your calls 24/7.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time. more
  • Instantly get a US phone number with AI-powered 24/7 customer support
  • Real-time order status updates directly synced from your Shopify store
  • Automated, instant shipping updates and delivery tracking for customers
  • Assist your customers with returns, refunds, and related requests
  • Provide smooth support for discounts, coupons, and payment-related questions
Highlights
Use directly in Shopify admin

Languages

English

Pricing

Launch plan

$19 / month

  • Top up at 20 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Only pay for what you use
  • 15 min initial credit

3-day free trial

Scale plan

$49 / month

  • Top up at 15 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 3 Simultaneous Calls
  • Save 25% on usage rate
  • 30 min initial credit

3-day free trial

Accelerate plan

$299 / month

  • Top up at 12 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 10 Simultaneous Calls
  • Save 40% on usage rate
  • 60 min initial credit

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 18, 2025

Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us.

I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!

SCONTAMII
Italy
5 minutes using the app

Support

App support provided by UniCall.AI Corp.

Developer

UniCall.AI Corp

1007 N Orange St. 4th Floor Ste 1382, Wilmington, DE, 19801, US

Launched

April 17, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products or collections

  • View orders

    All order details for the last 60 days

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