Unicall.ai
- Pricing
-
From $19/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 3.0 (2)
- Developer
- UniCall.AI Corp
Featured images gallery
Unicall: AI-powered customer support agents that handle your calls 24/7.
With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time.
- Instantly get a US phone number with AI-powered 24/7 customer support
- Real-time order status updates directly synced from your Shopify store
- Automated, instant shipping updates and delivery tracking for customers
- Assist your customers with returns, refunds, and related requests
- Provide smooth support for discounts, coupons, and payment-related questions
- Highlights
- Use directly in Shopify admin
Languages
English
Categories
Channels
Workflow automation
Pricing
Launch plan
$19 / month
- Top up at 20 cts per minute
- Custom AI Support Agent
- Ultra-realistic Voices
- Dedicated Phone Number
- Only pay for what you use
- 15 min initial credit
3-day free trial
Scale plan
$49 / month
- Top up at 15 cts per minute
- Custom AI Support Agent
- Ultra-realistic Voices
- Dedicated Phone Number
- Toll-free number available
- Up To 3 Simultaneous Calls
- Save 25% on usage rate
- 30 min initial credit
3-day free trial
Accelerate plan
$299 / month
- Top up at 12 cts per minute
- Custom AI Support Agent
- Ultra-realistic Voices
- Dedicated Phone Number
- Toll-free number available
- Up To 10 Simultaneous Calls
- Save 40% on usage rate
- 60 min initial credit
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us.
I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!
We’re delighted that Unicall was easy to set up and immediately effective for your Shopify store! It’s fantastic to hear that our AI voice agents are naturally handling your customer inquiries about orders, shipping, and returns, saving you valuable time. We’re committed to delivering exceptional, around-the-clock support to further streamline your customer service.
Thanks again for sharing your experience and remember, we’re always here if you need anything else. Grazie mille from the entire Unicall team!
Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need.
Thank you for taking the time to leave a review. At Unicall.ai, customer feedback is a top priority and helps us improve. We noticed your test lasted only 46 seconds, during which the voice agent followed our standard security protocol by declining to share customer data without reference information and offering to escalate your request to the merchant.
We would have loved for you to explore the app further. If you can share more specific feedback about your expectations or intended use case, we’d be happy to look into it.
Thank you again,
Support
App support provided by UniCall.AI Corp.
Resources
Developer
Launched
April 17, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders
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View customers
Customer data
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View products
Products or collections
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View orders
All order details for the last 60 days
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