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I've tried nearly all the form builder apps out there and this feels the best of the bunch to me. Easy to style, easy to implement, and support is very fast to answer questions. They are actively working on adding functionality and already implemented a couple suggestions I had. Highly recommended!
Thank you so much for taking the time to share such a detailed review.
It truly means a lot to our UpForm team to hear that the app stands out among other form builders you’ve tried. We’re especially glad that you found it easy to style and implement, and that our support was able to respond quickly when you needed help.
We also really enjoyed working with you and seeing your ideas turn into actual improvements in the app. Feedback like yours is a strong motivation for us to keep building better features and making UpForm more valuable for merchants.
If you’d like to explore more advanced setups or have more ideas in mind, feel free to reach out anytime or continue the conversation in our previous email thread.
Thanks again for your trust and recommendation, and wishing you continued success with your store.
this app doesn't work.
First of all, not all functions are visible on the screen, they are hidden by the bottom edge of the screen.
Why did the created form bind itself to the page, so that I can no longer design the page in the theme editor, and I can no longer change the position of this form on the page. What is the use of the add code if you select the form in the app block but it is already sprawling on the page and does not move anywhere
Thank you for your feedback and for taking the time to share your experience.
We’d like to clarify that the first issue you encountered (some functions being partially hidden on smaller laptop screens) was caused by a display styling issue, which our team has already fixed. We have also informed you about this update, and the app should now work normally on your device.
Regarding the form placement issue, this happened because UpForm offers two different publishing methods for different use cases:
- Automatic placement: the form is automatically inserted into the position you select (Top or Bottom), which is designed to stay fixed in that location.
- Theme section placement: the form is added through your Shopify theme editor as an app block, allowing you to freely move and reposition it just like other theme sections.
We have already sent you detailed guidance on how to use the second method based on your intended setup, and we’d be grateful if you could try those steps and let us know the result.
Our team is always happy to help further if needed. We truly care about making sure every merchant has a smooth experience with UpForm, and we remain available anytime you need assistance.
Excellent support team
The UpForm support team is amazing - fast, patient, and very helpful. They guided us step by step through our Klaviyo integration and field mapping until everything worked perfectly.
If you value strong and reliable support, UpForm is a great choice. Highly recommended!
Thank you so much for taking the time to leave this review.
It truly means a lot to our UpForm team. I also really enjoyed supporting you along the way and seeing the form configured exactly as you wanted, working smoothly and looking great on your website. Feedback like this is a big motivation for us to keep improving the app and supporting merchants like you in a more practical and reliable way.
If you ever need help in the future, feel free to reach out from inside the app or continue the conversation by replying to the email thread we’ve been discussing.
Have a great day!
Excelente, una app que cumple lo que promete.
Muchas gracias por tomarse el tiempo de compartir su opinión.
Nos alegra saber que la aplicación cumple con lo que promete y que está satisfaciendo sus expectativas. Nuestro objetivo es ofrecer una solución confiable que le permita crear formularios fácilmente, captar clientes potenciales y mantenerse conectado con sus clientes de manera eficiente.
Si en algún momento necesita ayuda para optimizar sus formularios, configurar automatizaciones o integrar herramientas de marketing, estaremos encantados de ayudarle.
Gracias nuevamente por su confianza y le deseamos mucho éxito con su tienda.
Great app and outstanding support. Responses were fast, clear, and genuinely helpful. The team took the time to investigate my questions with their technical team and is already working on improvements. Highly recommended.
Thank you very much for taking the time to leave this review. We truly appreciate your kind words and your recommendation.
We’re happy to hear that our responses were fast, clear, and genuinely helpful, and that our team took the time to investigate your questions carefully with our technical team.
Providing reliable support and continuously improving the app to help merchants stay connected with their customers is something we value highly.
If you ever need further assistance with form configuration, submissions, or integrations, please feel free to contact us at any time. Thank you again, and we wish you all the best with your store.
Thank you for the 5-star rating, we truly appreciate it.
It means a lot to our UpForm team to know you had a positive experience with the app, even in such a short time. We hope everything has been smooth and easy for you so far.
If you need any help with setting up your forms, customizing the design, or exploring more advanced features, feel free to reach out anytime.
Thanks again for your support, and wishing you great success with your store.
Such an amazing app! Also, the team over at UpForm is incredibly helpful and attentive! I contacted them about a question I had about their floating pop up form and was helped out in minutes! Love it!
Thank you so much for your wonderful review and kind words.
It truly means a lot to our UpForm team to know that you had a great experience with both the app and our support. We’re especially happy to hear that our team could assist you quickly with your floating popup form question and help you get everything sorted within minutes.
Our goal with UpForm is to provide not only flexible and easy-to-use form solutions, but also responsive support whenever our merchants need assistance.
Thank you again for your trust and recommendation. We’re always here if you ever need any further help or have new ideas you’d like to explore with UpForm.
the app is cool
Thank you for your feedback and for taking the time to leave a review.
We’re happy to see your comment saying that the app is cool, and we truly appreciate that.
However, we also noticed the 1-star rating, so we’re wondering if this may have been selected by mistake.
If you experienced any issue with UpForm, please let us know — our team would be more than happy to assist and help resolve it as quickly as possible.
Your experience means a lot to us, and we’re always here to help.
