Upload‑Lift Image Upload , 140 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 2, 2021

Very poor customer service with little desire to solve problems and with an arrogant attitude. I do not recommend the app, there are many cheaper options and with much better treatment that facilitate everything in a matter of minutes.

CreatingPictures
Spain
Time spent using app: 2 months
Cloudlift replied June 2, 2021

Merchant sent over 8 emails regarding a font issue that is unrelated to our app. We checked his theme multiple times. Customer finally threatens to use another app if we cannot fix it for him. We offer great support, but we are not your personal developer, especially when you are using the free plan.

May 17, 2021

I used this app so that customers could upload files to be printed for them. I like the easy to use interface and ability to change the upload button's appearance. The support was great. I wish the app could preview PDF files, not only image ones. Or have the link to file on the cart page open in a new window on its own. Overall I am happy with the app!

Print My Label
Canada
Time spent using app: 4 months
Cloudlift replied May 17, 2021

Thanks for the feedback, how the links in the cart are shown is in your full control, you can open a link in a new tab to preview a file, including PDF.

May 16, 2021

The app is amazing and the support is even better 24/7 dedicated support. The best support i have had from any app on shopify !!!!!

Cool Pots
United Kingdom
Time spent using app: 11 months
May 6, 2021

This app is wonderful. Not only can my customers upload their files, but I can also add fields for them to provide additional information. Customer support has been amazing as well. Quick to reply and help. I would highly recommend this app if you want your customers to upload files to their orders.

Custom Vinyl Graphics
United States
Time spent using app: About 1 year
April 30, 2021

This is my absolute favourite app for my store. I love that it can be customised so much for different listings and it has made my store process much more streamlined now customers can upload photos at point of purchase. It is also great for just creating text fields. I have just upgraded to a paid plan due to the amount I use it and the price is very reasonable in comparison to other similar apps that I did not like as much.

GiFlynn Design
United Kingdom
Time spent using app: 7 months
April 28, 2021

wonderful! so easy to install and set up. I look forward to seeing how this app will assist my customers use of my store and streamline the creation of their custom products

Adoremat
Australia
Time spent using app: 6 months
April 28, 2021

This app is fantastic! We looked at a few competitors but none them offered all our needs. We sell custom printed wall art that starts at 4ft x 4ft and so we needed the ability to accept large files and restrict files that were too low res. Both are accomplished with this app. Thanks Michael for your always quick responses and guidance.

Print Life Large Inc.
Canada
Time spent using app: 2 months
April 24, 2021

This is a fantastic app - does exactly what I need it to do which is to have 1 mandatory field for customers to type, 1 optional one, and 1 mandatory upload bar. The app is completely customisable with my theme too!! Another app overrode its ability to stop customers adding to cart, I contacted the customer support and Michael had it fixed WITHIN MINUTES. Love this app.

The Digital Painter
United Kingdom
Time spent using app: 4 months
April 16, 2021

The application and the customer service is wonderful. Recommend it to every store owner. All the best.

Land of Yellow
United States
Time spent using app: 2 months
April 4, 2021

thank you for the support, great app. somehow its stopped working for me, i dont know why if someone can contact me please.

Piranha Fishing club
Canada
Time spent using app: 7 months