Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, reliability, and customization options, particularly the bulk download and customer image upload features. The support team is noted for their quick and knowledgeable assistance, often going above and beyond to meet specific business needs. The app is recommended for businesses needing file uploads, especially for custom products. Merchants also highlight its affordability, value for cost, Google Drive integration, and user-friendly interface.

Edited April 7, 2023

Update: the devs helped with the issue and created a language filter, so everything is more organized now. Bumping up to four stars for that reason.
The app works well and has good functionality. The reason for my low rating is that it is not well thought out for markets. It becomes messy fast when trying to sell in multiple languages using the Shopify markets feature. You have mixed fields in different languages, and there's no way to organize them. The devs said since they do not have many merchants using this, they don't consider doing something about it at this time. It is understandable yet disheartening. I hope they can rework this feature in the near future. If you don't use Shopify markets, the app is great.

Canvas by Numbers US
United States
Edited August 18, 2021

Update : Helpdesk got in touch after this review and worked on it. Review updated. Support is never around and doesn't seem to be of assistance when needed. Have an issue with their JS script and have sent a few emails but no update on when the issue is to be resolved.

My Animal Dispensary
Singapore
Over 1 year using the app
UploadKit replied August 19, 2021

Hi!

I'm sorry this took our developers best part of a day to work through -- it was tricky because the problem was unrelated to UploadKit, and we had to figure out which of your other apps was disabling the add to cart button. We've sent you the details about where we think the problem is coming from and who you should contact to resolve it. It seems that everything is working well now, but please let us know if we can still help with anything.

Thanks!

July 15, 2021

Very good app with a good team, with a à great and efficiently customer service i recommend it without doubt

Spooppy
France
4 months using the app