Reviews (9)

Overall rating
3.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 27, 2024

Great app but more importantly the support team are very responsive and will work through any issues you may have.

Concrete Lab
United Kingdom
5 months using the app
January 21, 2025

Completely strange: when I added a main product and the upsell window appeared, I added an upsell product, but the cart emptied and only kept the upsell product, meaning I lost my main product. In my case, it doesn’t work.

Chic Ballons
Canada
30 minutes using the app
Mageworx replied January 22, 2025

Hello,

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify how our system works.

The "Upsell" offer type is designed to encourage customers to upgrade their initial selection. This means that when an upsell product is chosen, it replaces the original item in the cart - typically as a higher-value or upgraded option.

If this approach doesn't align with your needs, we suggest exploring the "Cross-sell" offer type instead. With cross-sell, the additional product selected in the popup will be added to your cart alongside the original item, rather than replacing it.

We understand how important it is for our app to align with your expectations, and we’re here to help you configure it in a way that best suits your business goals. Please don’t hesitate to reach out if you have any questions or need assistance setting this up.

May 27, 2022

We converted from the previous Related products app and were supported in the transition. The new app flows well and is quick and easy to use . The pop up for related products looks great.
Thanks so much
Team French Bikini

French Bikini
Australia
About 1 year using the app
April 16, 2020

A very powerful app with an impressive range of features. Our team needed some help with additional customization work, and the MageWorx team were more than happy to quickly assist. Definitely recommended!

Gabriel Scott Dev
United States
12 months using the app
Mageworx replied April 17, 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

March 29, 2023

Great app, clean and simple to set up.
I wanted to do a few tweaks and they modified the app to exactly how i wanted.

Great support team with super fast responses.

InMotion
Slovenia
8 months using the app
September 16, 2022

Some of my products are a la carte and I needed a way to show my customers more options. This turned out to be the perfect app for that. I did have a few problems in the beginning but the support was awesome and they had me up and running within 24 hours. Definitely worth checking out.

InfraRed Sauna Zone
United States
8 months using the app
January 5, 2023

This app is fantastic! Does exactly what we were looking for and was super easy to set up. Looks great & works really well on our site from a customer viewpoint too. When we wanted a slight tweak on something, the team supported us quickly which is appreciated. Would recommend!

The Alchemist Bar & Restaurant
United Kingdom
14 days using the app
January 7, 2019

Very good application for scaling your business and attracting a wider spectrum of customers from various different niches.

Watchcrafters
United Kingdom
4 days using the app
July 13, 2023

This app offers a comprehensive solution for upselling and cross-selling and allows you to increase your sales. The ability to display product recommendations in different places is extremely useful in attracting customers' attention and encouraging them to buy more products.

I was particularly impressed with the responsive customer support. They were quick and helpful in resolving an incompatibility issue with another app. The team's efforts to help me were noticeable and had a positive impact on my overall experience with the app.

The design of the app is also appealing and well thought out. I appreciate the ability to customise the look of the widgets with CSS to perfectly fit my shop.

The analytics dashboard provides valuable insights into the performance of upselling and cross-selling campaigns. This data-based information helps me make informed decisions and continuously optimize my sales strategies.

Overall, I am extremely satisfied with the "Boost Sales with Upsell & Cross-Sell" app. It has exceeded my expectations and is a valuable addition to my online shop. I can recommend it to all shop owners who want to increase their sales and fully exploit the potential of their products.

SmukBird
Germany
3 days using the app