Upsell Kit: BOGO, Bundle & 30+

Upsell Kit: BOGO, Bundle & 30+

Reviews (118)

Overall rating
4.2
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 1, 2026

completely waste app , there is no customer support , i am paying customer and still no resolution to my problem. if you want to save money and have better features try other available apps . this app is just horrendous.

TANGY SHOP
Canada
About 1 year using the app
August 23, 2026

Sudden Removal of Free Tier and we had our clothing charts gone!

We didn't receive any email with prior knowledge of removing the free plan

Terrible communication and terrible move by removing the free Tier.

Inkbee Store Lebanon
Lebanon
Over 1 year using the app
April 4, 2026

Used to be amazing. Now stuff isn't working and they are trying to pass off AI as real customer service that's a joke. If it wasn't AI I have never had a human repeat the question back to me as the solution. Bummer because I loved the app but if they can't even provide customer service anymore I would rather spend more and go to anther app.

Heather Freitas
United States
About 1 year using the app
Upsell Kit replied April 5, 2026

Hi there,

We’re really sorry to hear about your experience and truly appreciate you taking the time to share your feedback.

It looks like we missed your message at the time you reached out due to a temporary connectivity issue on our end, which prevented us from responding as quickly as we normally do. We completely understand how frustrating that must have been, especially when you were expecting timely support.

We want to clarify that our support is handled by real people, and we’re always here to help resolve any issues properly not just repeat responses. What you experienced doesn’t reflect the level of service we aim to provide.

We’d genuinely love the chance to make this right for you. If you’re open to it, please reach out to us again and we’ll prioritize your case and ensure everything is resolved quickly.

Thank you again for your honest feedback it helps us improve.

Best regards,
Upsell Kit Team

November 26, 2025

Superior app! So many great features to boost your store and sales. Good customization possibilities and very easy to use. I highly recommend it to all Shopify users.

I also had a few small issues with the app, and customer service fixed everything super fast with a very professional touch!

Definitely one of the best apps and customer service teams out there.

Valomonsteri
Finland
11 months using the app
September 24, 2025

Really impressed with the Upsell Kit app and their customer service! It’s super user-friendly and easy to set up. I originally tried a competitor (ReConvert), but it was far too complicated. Upsell Kit made everything simple, and when I had a question, their live chat agent responded quickly with helpful guidance. I’m very pleased with both the app and the support — highly recommend!

Polar Bling
United States
About 2 hours using the app
May 15, 2025

Very impressed so far!! This app has so many options to enhance my website! I just added their product upsell app to my site and I think it will help increase my AOV drastically with just this little change. I can't wait to try out all the other apps. Highly recommend, especially at the price point.

ICEBRRG
United States
6 days using the app
May 9, 2025

Excellent tool kit. It's made my online store amazing, especially being a new Shopify store owner. I was initially nervous but the service I received was outstanding.
They even helped me with a problem I had with payment logos at the bottom of my store! They didn't have to but they went out of their way to help me and save me money to get it done by a developer. I'm absolutely happy I downloaded this app. Thank you so much.

Romaqo
South Africa
5 months using the app
February 10, 2025

I have only been using this for a few days. So far this is excellent! This has a lot of features!!! Seriously, look at everything included. I needed help on a few things and the support was quick, polite, and solved my problem easily. One of the things I noticed is that the support did not beg for a review like some others do. That was a refreshing change and very appreciated! I highly recommend this app for the features and support included.

DiscountPaintball.com
United States
3 days using the app
January 26, 2025

This app has been excellent for me, and the support has been fantastic too.
They even added a feature specifically for the issue I was having!!

The app is useful for showing the stats for how many items have been "upsold", so great to see if it was worth implementing, and also for management purposes too.

I will be looking at using their other tooling soon to complement my website further.

Belle Brightly
United Kingdom
5 days using the app
December 19, 2024

From the moment we reached out, their response was prompt, professional, and incredibly helpful. The team quickly diagnosed the issue and provided a seamless resolution, ensuring that our issues related to volume discounts are fixed. Their expertise and dedication made the entire process stress-free and efficient.

Neutriderm India
India
7 days using the app