Upsell Kit: BOGO, Bundle & 30+
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Reviews (126)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and array of features such as bundles, discounts, and trust badges that enhance upselling and cross-selling. It's easy to integrate and use without coding skills, boosting average order values through smart recommendations and personalized offers. The customer support is noted for its responsiveness and helpfulness, and the customization options are valued for tailoring to specific needs.
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Used to be amazing. Now stuff isn't working and they are trying to pass off AI as real customer service that's a joke. If it wasn't AI I have never had a human repeat the question back to me as the solution. Bummer because I loved the app but if they can't even provide customer service anymore I would rather spend more and go to anther app.
Hi there,
We’re really sorry to hear about your experience and truly appreciate you taking the time to share your feedback.
It looks like we missed your message at the time you reached out due to a temporary connectivity issue on our end, which prevented us from responding as quickly as we normally do. We completely understand how frustrating that must have been, especially when you were expecting timely support.
We want to clarify that our support is handled by real people, and we’re always here to help resolve any issues properly not just repeat responses. What you experienced doesn’t reflect the level of service we aim to provide.
We’d genuinely love the chance to make this right for you. If you’re open to it, please reach out to us again and we’ll prioritize your case and ensure everything is resolved quickly.
Thank you again for your honest feedback it helps us improve.
Best regards,
Upsell Kit Team
Superior app! So many great features to boost your store and sales. Good customization possibilities and very easy to use. I highly recommend it to all Shopify users.
I also had a few small issues with the app, and customer service fixed everything super fast with a very professional touch!
Definitely one of the best apps and customer service teams out there.
I got charged amount under "professional fees" even when I uninstalled this app within the trial period. This is unacceptable. Pls refund the amount.
Thank you for your feedback. We’d like to clarify the situation.
Our records indicate that the app was used for 10 days, which is beyond the 7-day free trial, and the charge was therefore automatically applied by Shopify under “Professional” plan. Please note that all app billing is handled directly by Shopify.
We understand how this can be confusing, and as a gesture of goodwill, we’re happy to offer a full refund. Please reach out to us and we’ll be glad to assist.
— Upsell Kit Team
one of the best up for upsells, it has everything you need and super smart features. The price is a bargain for such an app! Support is 10+
great customer service and all in one tools! saves me money and time
Upsell Kit has been a game-changer for our Shopify store. It's incredibly easy to set up and lets us create high-converting upsells, cross-sells, and post-purchase offers without needing any coding. We saw an immediate boost in our average order value after implementing just a few smart product bundles and personalized recommendations.
Excellent tool kit. It's made my online store amazing, especially being a new Shopify store owner. I was initially nervous but the service I received was outstanding.
They even helped me with a problem I had with payment logos at the bottom of my store! They didn't have to but they went out of their way to help me and save me money to get it done by a developer. I'm absolutely happy I downloaded this app. Thank you so much.
perfect and experienced customer support!
From the moment we reached out, their response was prompt, professional, and incredibly helpful. The team quickly diagnosed the issue and provided a seamless resolution, ensuring that our issues related to volume discounts are fixed. Their expertise and dedication made the entire process stress-free and efficient.
Very impressed so far!! This app has so many options to enhance my website! I just added their product upsell app to my site and I think it will help increase my AOV drastically with just this little change. I can't wait to try out all the other apps. Highly recommend, especially at the price point.
