Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 2, 2023

I recently had the pleasure of using Vanga AI for upselling items in my online business, and I must say, it exceeded all my expectations. Not only is the system incredibly easy to use, but the support provided by Reda and the entire team at Vanga AI has been truly exceptional. In my experience, Vanga AI stands out as the best company I have ever worked with.

One of the standout features of Vanga AI is its ability to effortlessly upsell items. The system seamlessly integrates into my website, allowing me to offer relevant recommendations to my customers based on their browsing behavior and purchase history. It's like having a knowledgeable salesperson who understands customer preferences and suggests additional products they'll love.

The ease of use of Vanga AI is remarkable. Setting up the system and customizing the upselling options to align with my business goals was a breeze. The intuitive interface and user-friendly controls made the entire process smooth and efficient. I was up and running in no time, providing my customers with personalized upsell suggestions.

But what truly sets Vanga AI apart is the exceptional support provided by Reda and the entire team. Whenever I had a question or needed assistance, Reda was there to guide me every step of the way. Their responsiveness and dedication to resolving any issues or concerns I had were simply unmatched. I felt supported and valued as a customer, which is a rare find in today's business landscape.

Furthermore, the Vanga AI system itself is nothing short of amazing. It consistently delivers relevant upsell recommendations that have significantly boosted my sales and customer satisfaction. The algorithms and machine learning capabilities of Vanga AI have proven to be invaluable assets in driving revenue and enhancing the overall shopping experience for my customers.

In conclusion, I wholeheartedly recommend Vanga AI to any business looking to implement a powerful upselling tool. The combination of a user-friendly system, backed by the incredible support of Reda and the team, makes Vanga AI the best company I have ever had the pleasure of working with. By leveraging the advanced technology and personalization offered by Vanga AI, you can enhance your sales and take customer satisfaction to new heights.

Don't miss out on the opportunity to boost your revenue and provide an exceptional shopping experience. Join me in experiencing the wonders of Vanga AI. Trust me, you won't be disappointed!

Sipsational Coffee Company
United States
About 2 hours using the app
June 16, 2023

Excellente expérience avec cette app.
Le service client est très rapide et performant, je recommande vivement.

Matscarlux
Spain
About 1 year using the app
September 24, 2023

I love this app

pursuiteyewear
Spain
About 1 month using the app
November 1, 2023

This is the best X-Selling App I have come across. Very easy to use and setup and integrates seamlessly in our shop. I find the shopping cart is much better than the standard shopify shopping cart. Service is also top notch. We had a few adaptions to be made concerning matching items to products placed in the shopping cart. The issues were resolved very quickly and professionally.

I find the fee structure especially interesting. Basically you are paying for performance of the app. If the X-Sell functionality doesn`t manage to increase incremental value then the developers of Vanga don`t make any profit. Just a small monthyl subscription fee. So you are basically not overpaying for this app. A bold revenue model. And revenue participation is capped on their side.

And last but not least. They didn`t even ask me for a review, although they spent alot of time answering my questions, checking setup in my shop and tweaking small issues. I have a lot of sympathy for that!

mia mai
Germany
October 17, 2023

Assistance très professionnel, agréable, team top ! Je recommande à 100% ;)

Fineastore
France
About 1 month using the app
August 18, 2022

Love this app--super simple to use, even I could set up the upsales. Customer support has been awesome along the way, too.

EMBR
United States
Almost 2 years using the app
October 1, 2022

I love this app. It is a great way to let customers see other items that they will like on your page. and reward them for increasing there average order value.

Welcome to BeFab Jewelry
United States
Over 1 year using the app
Edited January 2, 2023

I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results.

Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used.

Keep up the great work!

--------------------------

The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price.

Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily.

Vanga's competitors already automatically remove showing the same product in their Thank You page offers.

We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to:

1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale.
2) Remove automatic discounts from the Thank You pages (which we feel defeats the point).
3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?).

We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered.

Hoping for a resolution soon! Will be disabling this application until then.

nightcity clothing
United Kingdom
7 months using the app
Edited March 4, 2023

Great app with an excellent ROS 14% and conversation rate both on the cart (14%) and the post-purchase upsells (7%)

The support team are responsive and has worked hard to accommodate our needs which admittedly tend to push the boundaries of what Vanga offers.

This is fast becoming one of our recommended apps with ROAS and conversion numbers like this it's hard not to be impressed!

We Print Miniatures
United Kingdom
4 months using the app
November 19, 2021

This is the best post-purchase app. Vanga started generating sales the same day I installed it. And the best part is that I don't have to do anything. Thank you guys and wish you all the best!

Babyshok
Bulgaria
About 2 years using the app
Brio Commerce replied March 22, 2022

This means a lot to us! Thank you and keep stacking those sales with zero hassle!