Urban Seller
- Pricing
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From $59/month
- Rating
- 0.0 (0 Reviews)
- Developer
- UrbanSeller
Featured images gallery
Resolve support tickets with full order context, then edit, update and fulfil orders in one place.
UrbanSeller brings your customer conversations and orders together in one shared inbox. Emails and live chat become tickets, with each customer's Shopify orders, shipping details and history shown alongside, so your team answers without switching tabs. Assign tickets to teams, track ownership and avoid duplicate replies. When a customer needs a change, update the order, add notes or cancel it straight from the ticket. Built for growing brands that sell on Shopify and other marketplaces.
- See the customer's Shopify order, items and tracking beside every email
- Answer faster with shared snippets and reply templates
- Assign tickets to agents and teams so nothing slips through
- Search every order by order number, customer name or email
- One shared inbox with open, awaiting reply, on-hold and closed views
Languages
English
Works with
- Amazon
- eBay
- Gmail
- Outlook
- Xero
Categories
Channels
Workflow automation
Return options
Return management
Pricing
Choose the plan that best fits your business.
Small
$59 / month
or $590/year and save 17%
Medium
$109 / month
or $1,090/year and save 17%
Large
$169 / month
or $1,690/year and save 17%
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by UrbanSeller.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, store activity, Shopify Payments, Shopify Functions, other services
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Edit customers
Customer data
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Edit products
Inventory, product feeds, product listings, products, collections
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Edit orders
Assigned fulfillment, draft orders, order edits, all order history for the last 60 days, returns, shipping information
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View store analytics
Analytics, analytics annotations, reports
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View store activity
All Admin API activity from the store admin and public, private, and custom apps
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Edit Shopify Payments
Shopify Payments accounts, Shopify Payments disputes, Shopify Payments payouts
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View Shopify Functions
Cart transforms, cart and checkout validations
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View other services
Sales channels
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View other data
Cart transforms, inventory transfers, payment notifications, Shopify Payments bank accounts
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