Reviews (250)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

October 17, 2024

I had a lot of questions that were answered very thoroughly. My main complaint is you don't get the faster shipping unless you have 50 orders or more a day so you will not get local shipping unless you have 50 orders a day or more that's my main complaint but they did say that I could pay, extra for Xpress shipping faster shipping at the time of purchase, but I don't know what that cost is so it's hard to charge more for shipping if I'm not sure what those cost are, but they were very helpful on all the other things explained a lot they ship worldwide if you make 50 items or more or orders of more a day then you can get shipping shipping

JASON DEAN ONLINE SHOP L.L.C
United States
About 1 month using the app
USAdrop replied October 18, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop! If you want to know the fast shipping cost, our sales agent can help you, you can reach out to him directly.

August 13, 2024

USA drop is the best way to get started with drop shipping. It is a little complicated at first, but you fall into rhythm after exploring for a bit. Their service is very good, responding almost immediately to any question. They also give a you a sales agent to help you ship out orders. Overall, USA drop is definitely the go-to for starting a dropshipping business.

Mazing Molds
United States
2 months using the app
USAdrop replied August 14, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 9, 2024

I had a great time with USA drop, and the customer service Rick helped me a lot!

Techtreasure
Greece
7 months using the app
USAdrop replied September 10, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 2, 2024

Still setting up Rick is assisting me good man

Ravish
Canada
3 months using the app
USAdrop replied September 5, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

October 6, 2024

Me lo pasé genial con USA Drop y el servicio de atención al cliente de Rick me ayudó mucho. ¡Muchas gracias!

Marketer Rome
United States
About 1 month using the app
USAdrop replied October 8, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 20, 2024

I have just started USA Dropshipping and i found my experience with this website very user friend.

Sky Haul
South Africa
About 2 months using the app
USAdrop replied May 22, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 23, 2024

recomended

Manakin's
United States
6 days using the app
USAdrop replied July 25, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 25, 2023

I've been working with USAdrop for about 6 months now. Michael and his team is very professional and response very fast with my queries. However, had a few miscommunications with them which cost us some time. But all in all, service was good and those looking at a reliable agent should hook them up.

LashBuddy
United States
6 months using the app
USAdrop replied September 26, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

Edited July 14, 2023

-Edit-
My original agent, Michael got in touch with me and told me that he was on a business trip and asked another agent to help out with my orders. He told me he found out about what happened and told me that we will continue to process orders at the quoted price since it wasnt a mistake. He refunded the amount i paid extra and said he was sorry for the inconvenience. Michael was very helpful and understanding of the situation, he knows how to speak to customers and even gave some insight on new products.. Give this man a raise.

-Original-
After processing with them 9k of my money on orders i am just done. Was with CJ in the past and processed with them over 200k of my own money, offered me great support, great discounts, great everything. I decided to move to USAdrop because i believed it was a lot promising. And in the begining when i switched on in 2022 it was all perfect. The gave me good prices, fast shipping times, quick support, complete experience, thought i had found a better alternative!

I took a break from work for more than 8months. Now 2023 wanted to start over again and said yeah why not go with USAdrop. Well i started with them a new store. Sourced a product, was crazy expensive. Could find it on aliexpress for 25 and alibaba 10-15(prices include shipping). They quoted it at 36!! I got in touch with support through telegram. After 3 days i got a response and a very nice quote of 11 usd shipped! Even though the support took time i was amazed but not for long.

Processed the first order, all good. Second order comes in, in another variation, thats where the issues started. The product was getting quoted again.. They quoted me with 26usd. When i got in touch they took 4 days to answer to me and told me that its a good quote and that the previous was a mistake from the agent and now i gotta pay extra for my orders + they needed to charge extra my first order, even though the only reason i run the product it was the quote i got.

Anyways not recomended, they don't really care about the customer even if they see that the potential is huge. Support takes ages, quotes are same or even worst than aliexpress, like whaaat. You are better off just sourcing your products from alibaba suppliers directly, thats exactly what they do anyways.

If i do not get any satisfactory support and reimbursement i will just switch to CJ which was fair with me or just process from agents/alibaba suppliers.

Squeazy
Indonesia
3 months using the app
USAdrop replied July 16, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!