Onward VIP Protection+
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Increase loyalty, provide peace of mind & protect the planet with Onward VIP Protection+
Onward is a modern take on shipping protection. Our product ensures customers get what they purchased while also rewarding them for being a loyal customer. Our all-in-one widget fits seamlessly into any theme and allows customers to insure their orders from any unforeseen issues that may arise from the time they make the order to the moment they receive their package. In addition to protecting orders, Onward drives loyalty with rewards and protects the planet with carbon offsets.
- Trust - Give customers peace of mind before and after checkout.
- Seamless - Provide same-day resolutions for your customers.
- Revenue - Drive repeat purchases faster with loyalty rewards
- Premium - Brand-forward custom designs to match your user experience
- Profit - Turns shipping issues into a new revenue stream
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Stay.ai
- Recharge
- OrderGroove
Categories
Pricing
Free
Free to install
Insurance fees are passed through from your customer to Onward
All charges are billed in USD.
Reviews (20)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Amazing experience with Matt, Josh and the rest of the Onward team!
This tool not only drives incremental revenue but also enhances your customer experience simultaneously. Not to mention the customer support from Onward it's phenomenal!
absolutely a game changer for our business. The team are fantastic and very responsive. Don’t even Hesitate just do it.
Onward is a game-changer for Nemah, enhancing our customers' post-purchase experience with seamless benefits like shipping protection, cashback, and carbon offsets. By integrating Onward, we're able to offer our customers peace of mind with every order, aligning perfectly with Nemah's commitment to quality and care. Onward's no-SaaS-fee model ensures that we can invest more into what matters most—our community. This partnership not only boosts customer satisfaction but also strengthens our brand's value proposition, making it an essential part of our growth strategy.
A truly great product. Matt and the team are easy to work with, fast at implementation, and overall we are simply seeing the results right away. Our customers are feeling at ease knowing their orders are protected and we are seeing the return on that investment every week. Wish we were using them since we started using Shopify. Cannot say enough good things about Onward.
Onward has exceeded our expectations. It’s been pretty incredible to see the adoption rate from our customers. It’s clear they wanted the ability to protect their investment with us and Onward’s VIP service provides them with peace of mind. What's most interesting for us is that Onward goes beyond covering the standard package protection stuff (lost, stolen and damaged packages). Since we ship bulky items, Onward’s carbon neutral shipping program is also a nice win for our sustainability efforts.
Support
App support provided by Onward.
Resources
Launched
June 30, 2021