Onward Checkout+

Onward's partnership has generated so much value for both our brand and our customers. Their team is a pleasure to work with, and support is speedy and seamless. We've had Checkout+ in place for about a year and a half, and have recently started using their order editing feature which is already saving our CX team time and helping to generate additional revenue for us. Thank you, Onward!

Onward has been great for us. It was super easy to implement and just as easy to use day-to-day for both our customers and our customer support team. Customers find the process simple and straightforward, and our support team has had no trouble getting up to speed and working with it. A big shoutout to our CSM, Brian, who has been incredibly helpful and responsive whenever we’ve needed anything. Highly recommend Onward to any brand!

Since partnering with Onward, our customer service experience has been seamless. Our customers are happier, and our customer service agents are able to streamline tailored solutions to nuanced problems. Looking forward to working with Onward for the foreseeable future!

Onward has been a great addition to our store, and our customers love it. The team is fantastic and got everything set up very quickly. Most of our customers opt in to Checkout+, which has been great to see.

We use Onward+ for our post purchase shipping and product insurance and it has been a great resource for our company and customers. It is easy to use and has made our shipping, returns, claims and quality guarantees quick and easy. If you want efficiency, go with them!

Onward reduces the time our team spends handling customer shipping issues and makes post-purchase support more efficient. It also creates an additional revenue stream and helps drive higher sales by giving customers more confidence at checkout.

Since launching with Onward, the experience has been seamless. We've tried several shipping protection providers over the years, and Onward has consistently delivered the best customer service. Our customers have been happy with the claims process, which means we're happy too. We also appreciate that they're continuously adding new features and services without increasing costs. Our account manager, Brian, has kept us informed about new features and even helped us implement them on our site. We highly recommend Onward to any merchant looking for a reliable shipping protection partner.

Adds aov, the onward logo and program makes your slide cart more legitimate. The cashback significantly increased my customer return rate. Brian has been awesome help for us every step of the way. Dot. Want my competitors using this.

Onward has been a great tool for us and our customers! Their Customer Support team is always extremely quick to help with anything. Also having a dedicated success manager is helpful as it's nice to have a direct contact when we need anything! We have had nothing but a positive experience with Onward! Highly recommend!

Onward was easy to implement, and so far, seems easy for the customer to use. So far, we are very happy with Onward!