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Sell and support customers across every channel with an AI commerce team built around your store.
Ustam learns your products, policies, and store knowledge, then works alongside your team on sales and support 24/7. Customers get store-aware answers, product recommendations, and order help across storefront chat, WhatsApp, Instagram, and Messenger. Every conversation lands in one inbox on web, iOS, and Android, with context across channels. Guide the AI or take over anytime. Analytics show conversations and recommendations. Unlimited test chats let you refine before going live.
- Help shoppers find the right products and move closer to checkout
- Resolve routine questions and order updates without waiting for your team
- Bring storefront chat, WhatsApp, Instagram and Messenger into one inbox
- Give AI answers grounded in your products, policies and store context
- Let your team guide, take over and measure the impact of AI conversations
Languages
Turkish, English, Spanish, German, Japanese, Azerbaijani, Portuguese (Brazil), Dutch, and Italian
Works with
- Facebook Messenger
- Instagram DM
- OpenAI
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 customer channels
- AI product recommendations
- AI order tracking
- Storefront & social channels
- Multilingual AI support
- Conversation analytics
- Multiple Shopify stores
- Unlimited users & products
Starter
$10 / month
Features
- 500 customer channels (lifetime)
- Human handover support
- All Free features
7-day free trial
Professional
$100 / month
Features
- 5000 customer channels (lifetime)
- All Starter features
7-day free trial
Enterprise
$300 / month
Features
- Unlimited customer channels
- All Professional features
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Ustam.
Resources
Launched
February 12, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Locales, Online Store navigation
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