Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.
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Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.
WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!
Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :)
Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.
Customer service is amazing and help with the installation process. Now everything is working so is time to see how the app works :)
We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
A fantastic app, fantastic support. So glad I found this. Needed help with install and had it done within the hour.
Great support! I had a small issue, and the team was happy to help me out. Nice, clean app and easy to use.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.
For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.
WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use
Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you
Great app, works straight away. The customer support is second to none. Really good experience here!
Thanks a lot for taking your precious time to share your great feedback with us!!!!!!!!!!
Do get in touch if you have any queries at support@webcontrive.com or through in-app live chat, we are always happy to help you.
MUCH BETTER THAN THE COMPETITORS and the support team area amazing. Very quick and efficient. Couldn't be happier with the price and everything
Thank you very much for taking your precious time to share your valuable experience with our service and app!!
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you
So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!
Amazing, amazing customer service, great features!
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)
For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.