Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    118
  • 2% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

Edited May 24, 2022

App is buggy and support is unreliable. We've run into frequent issues, such as the app skipping months of a subscription randomly and lack of functionality limiting us from editing subscriptions that are paid in advance. I've sent in support tickets but haven't received any help. 5/24/22 Update — The app developer reached out and asked me to remove my 2 star review, but still hasn't helped with ...

Hippy Feet
United States
6 months using the app
July 16, 2021

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me ...

Glitter Delight LLC
United States
3 months using the app
Utterbond replied September 3, 2021

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from ...

May 4, 2022

WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just ...

Phoenix Aurelius Research Academy
United States
3 days using the app
Utterbond replied May 4, 2022

Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or ...

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