Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

June 10, 2021

The team at Native Subscriptions has created a fantastic app and offers it at a very reasonable price - and they back it up too. Every time I reach out to them, I am blown away at how quickly they respond and at just how helpful they are. I am continually impressed by the professionalism of this team.

Duotone Coffee
United States
About 3 years using the app
April 20, 2021

I had some trouble setting the app up possibly due to my mistake and their support responded right away and took quick action

The Moose Nashville | Men's Grooming Products
United States
About 3 years using the app
Edited December 27, 2021

The app is excellent and it does just what we needed. The support service is awesome and they have helped me with some technical issues which they resolved in no time. I highly recommend this app

NATURBRUSH
Spain
About 3 years using the app
April 10, 2021

It is a very good app and a very talented and fast working development team. I appreciate that they responded to my requests for bugs and changes in specifications in a very short time. I would recommend it with confidence to any business that is thinking of introducing subscriptions.

UCHU ROASTERY
Japan
About 3 years using the app
Edited October 17, 2023

I am extremely impressed by the quality and determination of the support of Native Subscription.

toutoucan
Canada
Over 2 years using the app
September 2, 2021

Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,

La Florela
United States
Over 2 years using the app
Utterbond replied September 3, 2021

Thank you so much for your beautiful reviews. We are working non-stop to make our app better every day.

Thank you
Jack P

March 30, 2022

We've been in business over 10 years and we've never had a subscription product. This app allowed us to get setup very quickly and efficiently. We had questions and needed some help and the team was absolutely fantastic. Quick responses, screenshots and excellent support. Pricing is on point too. So far the feedback from customers and test group has been great. Thanks Native!

MANIMAL
United States
Over 2 years using the app
Utterbond replied March 31, 2022

Thanks for taking the time to share your thoughts and valuable feedback with us. We're grateful for your honest feedback and we're glad you have a positive experience with our app.

April 21, 2021

I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.

OneNation Coffee
United States
Over 2 years using the app
June 29, 2021

Before installing an app, we compared all the options and this app was the best value for money. With Paypal Express, it is now also possible to use the app without Shopify Payments. This was incredibly important for us, as Shopify Payments has not yet been launched in our country. The installation of the app is also very simple and well documented. Depending on the theme, however, there may be some reworking of the code. But the people from Thimatic are there to help and solve any problems very quickly. The customer support really deserves a mention here. Even before we bought the app, we received very good advice by email. Our shop is still under construction and not yet live, but I am convinced that this app will bring us success. Would you like to see how we have integrated the app? > www.sonohr.de

SONOHR
Germany
Over 2 years using the app
Edited October 23, 2023

i have really enjoyed working with company.

Lounge 53
New Zealand
Over 2 years using the app
Utterbond replied September 3, 2021

We apologize on behalf of my colleague.
We have fixed all the issues that you have shared. Everything is working fine now. Please check and let us know. If you are still facing any issues then please contact us at "support@thimatic.com".

Thank you
Jack P