Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.
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Awesome app with awesome customer support. They are always there to help with all the issues we just had. They even implemented a feature within 2 days of requesting it. Highly recommended.
I am extremely impressed by the quality and determination of the support of Native Subscription.
Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,
Thank you so much for your beautiful reviews. We are working non-stop to make our app better every day.
Thank you
Jack P
We've been in business over 10 years and we've never had a subscription product. This app allowed us to get setup very quickly and efficiently. We had questions and needed some help and the team was absolutely fantastic. Quick responses, screenshots and excellent support. Pricing is on point too. So far the feedback from customers and test group has been great. Thanks Native!
Thanks for taking the time to share your thoughts and valuable feedback with us. We're grateful for your honest feedback and we're glad you have a positive experience with our app.
I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.
Before installing an app, we compared all the options and this app was the best value for money. With Paypal Express, it is now also possible to use the app without Shopify Payments. This was incredibly important for us, as Shopify Payments has not yet been launched in our country. The installation of the app is also very simple and well documented. Depending on the theme, however, there may be some reworking of the code. But the people from Thimatic are there to help and solve any problems very quickly. The customer support really deserves a mention here. Even before we bought the app, we received very good advice by email. Our shop is still under construction and not yet live, but I am convinced that this app will bring us success. Would you like to see how we have integrated the app? > www.sonohr.de
i have really enjoyed working with company.
We apologize on behalf of my colleague.
We have fixed all the issues that you have shared. Everything is working fine now. Please check and let us know. If you are still facing any issues then please contact us at "support@thimatic.com".
Thank you
Jack P
The subscriptions work great but even greater is the support team to help you make sure the app works with your theme.
Thank you so much for sharing good vibes & great feedback.
Feel free to contact us for any queries at hello@thimatic.com or in-app chat, we are always happy to help you.
Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).
I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.