Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (89)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 28, 2023

I have just download this app, and I will say the support has been 100%. I am very please so far and I can not recommend enough.

SOJA Fragrances
Australia
About 2 hours using the app
Utterbond replied June 29, 2023

Thank you for the kind words. I'm delighted to hear that you had such a great experience with our app and service.

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

September 13, 2023

Great app, works straight away. The customer support is second to none. Really good experience here!

Coquettish Lashes
Australia
About 1 hour using the app
Utterbond replied September 18, 2023

Thanks a lot for taking your precious time to share your great feedback with us!!!!!!!!!!

Do get in touch if you have any queries at support@webcontrive.com or through in-app live chat, we are always happy to help you.

January 4, 2023

MUCH BETTER THAN THE COMPETITORS and the support team area amazing. Very quick and efficient. Couldn't be happier with the price and everything

Mi Eyes
United Kingdom
About 1 hour using the app
Utterbond replied January 16, 2023

Thank you very much for taking your precious time to share your valuable experience with our service and app!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you

April 29, 2021

So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!

Blessed by Elderberries
United States
About 1 hour using the app
September 3, 2021

I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.

winecheesedirect
Australia
44 minutes using the app
May 17, 2021

Super Easy to set up, the team had to help me with my custom theme and did a great job! Took less than 10minutes to setup and now I'm ready to start selling

Tinybeetsfood
Australia
40 minutes using the app
September 5, 2023

Amazing, amazing customer service, great features!

SugarFam
Netherlands
37 minutes using the app
Utterbond replied September 11, 2023

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

July 5, 2021

superb app. Really easy to install and super active support from the developers aswell. highly recommended for subscription model integration in your shopify store.

Danta Herbs
India
10 minutes using the app
Edited October 28, 2024

Movement Assessment Technologies
Australia
About 1 year using the app
Utterbond replied August 14, 2023

Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

December 6, 2024

Two Sprouts Candle Co
United States
34 minutes using the app
Utterbond replied December 10, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

August 8, 2024

If you've ever struggled with subscription management tools like Recharge, you know how frustrating it can be. Their live chat often feels like you're talking to a part-timer with zero professional knowledge, wasting your time with chit-chat that gets you nowhere. But then, I discovered Utterbond... and man let me tell you that's a huge differences. Utterbond is a subscription-based widget that's a total game-changer. It's not just better than Recharge; it's miles ahead of any alternative out there. The Utterbond team especially Paresh is incredibly responsive and genuinely helpful. Every time I've needed assistance, Paresh has been right there, guiding me through how to use the app correctly and customize it to my needs—all without charging me extra. Even when I’ve messed up and requested the wrong thing multiple times, Paresh has never gotten frustrated. Instead, they've patiently helped me fix my mistakes, making me feel like they always have my back. I couldn't be happier with their service and highly recommend them!

SG1®
United States
Utterbond replied November 21, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@utterbond.com or via in-app live chat, we are always happy to help you.

February 15, 2024

I wanted to take a moment to express my gratitude for the outstanding experience I've had with Native Subscriptions on Shopify. Your app has truly exceeded my expectations, and I am thoroughly impressed with its functionality and performance. I appreciate the extensive range of features you offers. It has not only streamlined my processes but has also added significant value to my Shopify store.

The user interface is incredibly user-friendly, making it easy for even those with limited technical knowledge to navigate and utilize the app effectively.

The support team has been exceptional in addressing any queries or concerns promptly. Their responsiveness has made my journey with [App Name] even more enjoyable.

SanFranTee
United States
24 days using the app
Utterbond replied April 5, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

January 22, 2024

Upto the mark. This app everything which is required to have subscriptions on your store. We actually required some customisation to widget on Product Page, their support team really helped. We got all support required from their support and development team.

Strangers.me
India
7 days using the app
Utterbond replied January 25, 2024

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

Edited October 23, 2023

i have really enjoyed working with company.

Lounge 53
New Zealand
Over 2 years using the app
Utterbond replied September 3, 2021

We apologize on behalf of my colleague.
We have fixed all the issues that you have shared. Everything is working fine now. Please check and let us know. If you are still facing any issues then please contact us at "support@thimatic.com".

Thank you
Jack P

July 26, 2023

They were able to fix our issues very quickly and effectively and helped us with all three of our sites.

Irene Forte Skincare
United Kingdom
5 months using the app
Utterbond replied July 31, 2023

Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

June 27, 2023

Great support! I had a small issue, and the team was happy to help me out. Nice, clean app and easy to use.

Renda
Australia
About 8 hours using the app
Utterbond replied June 29, 2023

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.

March 10, 2023

Highly recommended! Seamless and simple, but has everything you need to offer your customers a subscription service.

Petorium
Australia
1 day using the app
Utterbond replied March 30, 2023

We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

February 2, 2023

The support team are truly amazing. Quick and correct answers every time!
This is definitely a subscription app that I would recommend.

mealfitness
Sweden
1 day using the app
Utterbond replied February 14, 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help yo

September 13, 2022

Sservice has been responsive and helpful so far. I haven't had the app on my site for long, but so far its doing everything I am asking it to.

Pupcific Northwest
United States
7 days using the app
Utterbond replied September 23, 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. 🙂

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

July 1, 2022

Native has been super easy to use so far. There are a ton of customization options and it's all very self-explanatory. However, my main takeaway is how great the support team is and how they are always available for help. I've installed several new lines of code thanks to the support team.

It's Paradise
United States
4 months using the app
Utterbond replied July 4, 2022

Thank you for your wonderful review. We are very thankful to you for taking your precious time to share your valuable experience with our app!!

For any queries, feel free to contact us at support@webcontrive.com or in-app chat. We are always happy to help you.

May 26, 2022

They respond very quickly and always respond kindly. The app helps our service grow fast. I recommend it to everyone.

inthewear
Singapore
3 months using the app
Utterbond replied May 27, 2022

Thank you!! It warms our hearts to hear such amazing feedback!

We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for.

March 16, 2022

Had a problem and customer service installed the app within 20 minutes. Great customer service - great subscription app, use native all our websites.

GrandmaCrunch EU
Germany
4 months using the app
February 4, 2022

We LOVE this app! It's easy to use, works perfectly, and the customer service is great. They've quickly answered any questions we've had. We're so glad we moved to this platform!

Aspyn Market
United States
4 months using the app
January 18, 2022

I used this app to set up my subscription box via my website. The customer service team is very hands-on, and they have a quick response time. Very satisfied with my choice to use this app.

Black with Succulents
United States
About 2 months using the app
Edited December 27, 2021

The app is excellent and it does just what we needed. The support service is awesome and they have helped me with some technical issues which they resolved in no time. I highly recommend this app

NATURBRUSH
Spain
7 months using the app
December 23, 2021

I am a big fan of this app. the support is A+ as well. they have a half an hour zoom meeting with you which you will need to schedule once you install the app. You can tell them every requirement about how the app should work, they will install it correctly simultaneously for you. I needed the app to be installed on my product, faq, and the home page and they did it perfectly. The app is perfect. You don't have to give per subscription commission to anyone. They customized the app according to my needs. The support after the installation was awesome as well. A+ overall for both, the app and the support.

PROJECT SAFE PAWS
United States
5 months using the app
October 8, 2021

The service was outstanding on the live chat and the app has solved all our issues. We cant wait for our first order to come through now with such ease.

a special something.com.au
Australia
1 day using the app
September 28, 2021

I am happy with the support team provide me quick support and resolved the issue with in few minutes.

Cuty
United Kingdom
1 day using the app
Edited September 13, 2021

Great customer service + the team is constantly trying to improve their app based on your feedback! Very cheap app for the value, would recommend!

bangerooo
Canada
3 months using the app
Utterbond replied September 11, 2021

Hey,

Sorry for the inconvenience that you have faced.
You have added the wrong subject in the email notification. All the subscriptions are activated and we have also displayed the Failed payment reason in our app admin.

Failed payment errors are "Your card has insufficient funds" and "Your card was declined"

We also have shared the full reason list with the screenshots on your ticket. Please check that too. So please let us know if you did not understand this issue so we can help you with this asap as our app is working perfectly in your store. Looking forward to hearing back from you.

Thank you
Jack P

August 13, 2021

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Cigar Cave Lounge
United States
4 days using the app
August 11, 2021

Great flexible app that helps us achieve our subscription product goals. I'd highly recommend to anyone with a subscription.

Eatlumi
New Zealand
About 2 months using the app
August 11, 2021

IMHO this is one of the best, if not the best, subscription app for Shopify. Has rich functionality and as the name suggests provides a very native experience for both customers and shop owners consistent with rest of Shopify. Support team is also super helpful and very responsive.

Polidio Coffee
Australia
8 days using the app
July 5, 2021

Probably the best support I have ever received from a shopify app. Because of this, we'll definitely be a long time customer, thank you.

OBRO
Canada
June 29, 2021

Before installing an app, we compared all the options and this app was the best value for money. With Paypal Express, it is now also possible to use the app without Shopify Payments. This was incredibly important for us, as Shopify Payments has not yet been launched in our country. The installation of the app is also very simple and well documented. Depending on the theme, however, there may be some reworking of the code. But the people from Thimatic are there to help and solve any problems very quickly. The customer support really deserves a mention here. Even before we bought the app, we received very good advice by email. Our shop is still under construction and not yet live, but I am convinced that this app will bring us success. Would you like to see how we have integrated the app? > www.sonohr.de

SONOHR
Germany
7 days using the app
June 17, 2021

I had a small hiccup setting everything up but I reached out to customer support and immediately had a response and my issue was resolved. Very pleased with everything so far!

KK Custom Tumblers & Turners
United States
2 minutes using the app
Edited June 16, 2021

I can only give my best recommendation to this app. My needs for a subscription plan was not easy. I try lots of different apps.
With Jigs wonderful help and patience, it succeed. This app is easy to work with, and aftter it is set up, you just have to see the money roll in month after month :)

Diamond Art DK
Denmark
13 days using the app
June 14, 2021

Had great customer service. Helped me with a test checkout. Great app for subscriptions. Good Features

LivingPeachy.ca
Canada
20 days using the app
June 10, 2021

Works. Easy to set up. And the support is incredibly fast. I will now use the app with several shops.

WeconTest
Germany
About 2 hours using the app
June 10, 2021

The team at Native Subscriptions has created a fantastic app and offers it at a very reasonable price - and they back it up too. Every time I reach out to them, I am blown away at how quickly they respond and at just how helpful they are. I am continually impressed by the professionalism of this team.

Duotone Coffee
United States
3 months using the app
Edited June 7, 2021

Awesome support - Jigs P. has helped me on two occasions now - first was with a better understanding of how the program works (Shopify controls all the billing) and the latest is when we uploaded a new theme. There was a script error in the code snippets which they fixed and got the monthly subscriptions operation again - truly delighted customer - 5 Stars to Native Team and Jigs P.
David
Operations
Takeover Industries / NXTLVLUSA.com

ShopLTNC
United States
About 2 months using the app
Edited May 31, 2021

An app that allows multiple shipping options for subscription (weight based & price based) Recommend!!

milk & cookies by Jewels
Australia
1 day using the app
May 31, 2021

It's easy to use, good customer service and 30 day free trial to test it out. Check it out for yourself!

TAIAO Kombucha
Singapore
About 17 hours using the app
May 20, 2021

Very good customer service, help me solve all my issues. Just started testing out the app in trial period.

Nurturing Naturally Singapore
Singapore
About 13 hours using the app
May 10, 2021

Jack and his team have been incredibly helpful in assisting me with setup. They are easy to communicate with and are constantly adding features that I have requested. I highly recommend this app for the ease of use and the level of customer support I have received.

The Biltong Shop
Australia
About 2 months using the app
Edited May 8, 2021

Eager to help out. Updates often. Support replies quickly during the morning! I have had this app for less than a month and they have added 2 updates.

The Great North
United States
About 1 month using the app
May 3, 2021

Great app so far. Will review again later also. Great customer service help too. It was hard to set up coding but they did it for me!

embellishedbym
United States
About 12 hours using the app
Edited April 30, 2021

Great app. Be sure to send messages for problems in advance if you're in the USA... they are a little different on time as most apps are. ... but for the price and ease of setup it is a wonderful and well constructed app. Something Shopify desperately needed. We've been at the mercy of complicated high rates for bad design for too long.

UnEarthed® Premium Scented Candles
United States
10 days using the app
April 21, 2021

I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.

OneNation Coffee
United States
About 2 months using the app
April 10, 2021

It is a very good app and a very talented and fast working development team. I appreciate that they responded to my requests for bugs and changes in specifications in a very short time. I would recommend it with confidence to any business that is thinking of introducing subscriptions.

UCHU ROASTERY
Japan
21 days using the app
April 6, 2021

This is a great application if you have a need to make a subscription product on your website, The customer service is fast and good! I recommend it !

CandysanBox
Japan
11 days using the app
April 5, 2021

Really impressed with this app - the subscriptions work great, very flexible and simple to set up. The support on some fine tuning to get it perfect has been incredible!

Really Good Beer Society
United Kingdom
2 days using the app
March 17, 2021

The support is purely amazing. Had a rough 3 hours +- of customizations but jigs are staying with me and fixed the issue. Thanks!

TraderStarter - Premium Forex Signals
Singapore
11 days using the app
March 7, 2021

I was having issues setting up my account and the staff was super helpful. Jack P, the App Executive Manager helped me and he was great.

CHEFRESH PIZZA
United States
5 days using the app
March 2, 2021

Customer service responded quickly and helped me resolve all the conflicts that were occurring with my store's Theme. Very impressed on the response time and their ability to ensure compatibility with highly customized Themes. Thank you for all your support!

CCHQ
Canada
5 days using the app