Reviews (124)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

October 8, 2021

The service was outstanding on the live chat and the app has solved all our issues. We cant wait for our first order to come through now with such ease.

a special something.com.au
Australia
3 months using the app
November 9, 2021

We used to use another platform to manage our subscriptions but when we moved to Shopify we searched for another solution. Native Subscriptions does everything we need at a great price. Since we moved from another platform we needed to migrate our subscriptions and the Thimatic team were very helpful in doing so. When we had an issue with the pricing of our imported subscriptions they were able to rectify the issue very quickly.

Sewers Club
Canada
3 months using the app
December 20, 2021

I arranged a call for some help with the subscription management function. Jack was super helpful and made changes while we were still on the call! really impressed with the level of service! Thank you Jack and the team.

Make My Shave
Australia
3 months using the app
May 3, 2021

Great app so far. Will review again later also. Great customer service help too. It was hard to set up coding but they did it for me!

embellishedbym
United States
3 months using the app
May 17, 2021

Super Easy to set up, the team had to help me with my custom theme and did a great job! Took less than 10minutes to setup and now I'm ready to start selling

Tinybeetsfood
Australia
3 months using the app
March 10, 2023

Highly recommended! Seamless and simple, but has everything you need to offer your customers a subscription service.

Petorium
Australia
3 months using the app
Utterbond replied March 30, 2023

We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

Edited September 14, 2021

It's a very easy-to-use subscription app. The support was quick and the problem was resolved politely, and very sincere.
Of the more than 10 types of subscriptions I've tried, I highly recommend it.

ノギボタニカル
Japan
About 2 months using the app
March 17, 2021

The support is purely amazing. Had a rough 3 hours +- of customizations but jigs are staying with me and fixed the issue. Thanks!

TraderStarter - Premium Forex Signals
Singapore
About 2 months using the app
March 7, 2021

I was having issues setting up my account and the staff was super helpful. Jack P, the App Executive Manager helped me and he was great.

CHEFRESH PIZZA
United States
About 1 month using the app
April 5, 2021

Really impressed with this app - the subscriptions work great, very flexible and simple to set up. The support on some fine tuning to get it perfect has been incredible!

Really Good Beer Society
United Kingdom
25 days using the app