Reviews (124)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

November 8, 2024

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Pirate's Grog Rum
United Kingdom
Over 3 years using the app
Utterbond replied November 21, 2024

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app.

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

December 3, 2024

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Forrist
United Kingdom
Almost 3 years using the app
Utterbond replied December 6, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

November 28, 2024

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

cinch skin
Australia
About 3 years using the app
Utterbond replied December 6, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

November 19, 2024

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Visune
United Kingdom
20 days using the app
Utterbond replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

Edited November 20, 2024

Excellent Team!

I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team.
I highly highly recommend them!

Shift Aroma
Romania
3 months using the app
Utterbond replied December 20, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@utterbond.com or via our in-app live chat. We're always here to support you!

October 4, 2024

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used.

If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships.

100% worth testing and seeing if they are a fit!

VINYL MOON
United States
About 2 months using the app
Utterbond replied November 21, 2024

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

September 20, 2024

Excellent support when settings were not quite right. App seems to work beautifully - thank you!

The Hay Experts
United Kingdom
About 2 months using the app
Utterbond replied November 21, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@utterbond.com or via in-app live chat, we are always happy to help you.

August 7, 2024

Have been using the subscription service for a year now, was easy to set-up and manage it's self very effortlessly. On a customer base everyone that uses it also says it's very effortless on their end as well.

Had some trouble shooting issues and the team was quick at looking at it and working through it all.

Market Brewing Company
Canada
Almost 2 years using the app
Utterbond replied November 21, 2024

We truly appreciate you sharing your wonderful experience with our app and service! Your feedback means a lot to us. 😊

Feel free to reach out for any queries at support@utterbond.com or through our in-app live chat. We are always here and happy to assist you.

Edited September 25, 2024

Great app, they don't take any fee on the single subscription if you have a plan with them. very fair.
Moreover I needed help with the app and they solved everything within 1 day. excellent assistance.
suggested

NINJABIT
Italy
6 days using the app
Utterbond replied November 21, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@utterbond.com or via our in-app live chat. We're always here to support you!

September 3, 2024

Great app with excellent customer service!

Burning Kiln Winery
Canada
Over 3 years using the app
Utterbond replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.