With UVDesk App Merchants can now provide a Direct and Uninterrupted Support to your Customers. As this help desk system will record all the customer inquiry/complaint information, till the time its solved and you can refer them anytime in future. The app will increase the ROI (Return On Investment).
You can use the app for "FREE".
To start using it, you need to have an account on UVDesk.
You will have to configure the App by entering the email, subdomain etc. for which UVDesk is to be used. Merchant can be redirected to the UVDesk account by clicking GoToUvdesk button.
A Widget will be displayed on the Store Front once Merchant configured the app correctly.
On the Store Front, a widget will appear. Clicking on which the form pops up and Customer can ask question/inquire and submitting the same.
Then the Merchant will be notified about the new message from the Customer. And the Customer will be notified that a ticket has been created with the UVDesk Login link. Both the Merchant and the Customer can continue the conversation with the ticket as the reference.
Customer can visit the ‘My account’ section to view the history of queries asked. In customers “My account” page, there will be a button to show all the tickets and their details. Clicking on View ticket button, list of all the tickets the customer has raised will get displayed.
Demo Link Details for UVDesk App
Username : firstname.lastname@example.org
Password : webkul12#
The list of other apps developed by Webkul :
10) Stock Notifier
11) Ask A Question
12) Pack Product
14) Product Auction
Webkul is known for its proactive support, if you have any doubt/query , please raise a ticket at http://webkul.uvdesk.com/ or write to us at email@example.com
Its been months that people are using our app and are satisfied with the features and the kind of prompt support that we provide for our app. We are still in the process of creating new and more advanced features for our app that will help our buyers to gain more and more profit. The apps are now trusted by 1000+ users which have almost around 8000+ vendors with over 20000+ products and have successfully delivered 30,000+ orders. We are still counting on numbers...
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