UVdesk allows their users to manage all their customer’s query coming from different channels in one place.
Complete e-commerce helpdesk for Shopify
UVdesk is the First SaaS-based helpdesk which is PWA(Progressive Web App). And merchant can provide uninterrupted customer support using it.
UVdesk is multilingual and supports RTL too.
Provide Multichannel Support
- Through your support email
- Social media channels
- E-commerce & marketplaces
Real-time order validation for better customer support
UVdesk has unique order validation feature to save time for the genuine customer and to escape from fake queries.
It will keep the record of every data, file, image or the conversation done between customer & support team which you can refer in future.
Connect 50+ apps
- Utility Apps – Google Drive, OneDrive, Box, DropBox, Customer Previous Ticket Listing, File Viewer, ToDo, Relevant Article, Notes On Customer, etc.
- Ticket Management Apps – Saved Filters, Labels, Tags, Ticket ListView Tasks, Files, To-Do, eCommerce apps and Custom Fields and etc.
- Translation Apps – Translate Content and Google Translate.
- Single Sign-On Apps – Magento 1 Single Sign-On, Magento 2 Single Sign-On, WordPress Single Sign-On, OpenCart Single Sign-On.
- Marketplace Apps – Flipkart, Etsy, Mercadolibre, Reverb, Wish, Amazon, eBay etc.
- E-commerce Apps – Shopify, Cs-Cart, Magento, PrestaShop, WordPress, OpenCart, Joomla, WooCommerce etc.
- Seller Central Messaging App – eBay, Mercadolibre Messaging, Amazon Seller Central Messaging etc.
UVdesk allows third-party integrations as well as integrations for the merchants also. It is highly customizable and advanced cloud-based helpdesk which could be fit for any e-commerce business requirement.
Automate the process and save your time
Using Uvdesk workflow you can automate the process which will help you in reducing response time. Quick response satisfies the customer and which builds trust for your brand.
Reduce customer query with the help of knowledgebase
The knowledgebase is an online library of information which can be related to the company, product or services or on any specific subject using which individual can help themselves.
Solution for the repetitive query – Saved replies
Prepared response and saved replies can be highly helpful in saving the time of your support staff for another deserving customer.
Create a secure form and use anywhere
You can create secured form suiting your business necessity and can paste anywhere on your website with the help of Form Builder App.
Demo Link Details for UVdesk App
Back end: https://shopify-uvdesk.myshopify.com/admin
Front end: https://shopify-uvdesk.myshopify.com
The other Powerful Apps developed by Webkul :
1) Shopify Multivendor Marketplace
2) Shopify Product FAQ
3) Shopify Product Zipcode Validator
4) Shopify Latest Tweet
5) Shopify Facebook Wallfeed
6) Shopify Social Network Tabs
7) Shopify Product Flag
8) Shopify Odoo Connector
9) Shopify Purchase Management
10) Stock Notifier
11) Ask A Question
12) Pack Product
13) Product Differentiator
14) Product Auction
Webkul is known for its proactive support, if you have any doubt/query , please raise a ticket at http://webkul.uvdesk.com/ or write to us at firstname.lastname@example.org
Its been years that people are using our app and are satisfied with the features and the kind of prompt support that we provide for our app. We are still in the process of creating new and more advanced features for our app that will help our buyers to gain more and more profit. The apps are now trusted by 1000+ users which have almost around 8000+ vendors with over 20000+ products and have successfully delivered 30,000+ orders. We are still counting on numbers...