Reviews (20)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited January 6, 2021

Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.

Prime Goods
Philippines
6 months using the app
Webkul Software Pvt Ltd replied October 1, 2020

Hi, Thank you for the review.
As we have checked, the support team has responded to all the query well in time, so request you to check the spam too.
The team is again trying to get in touch via email, please respond so we can get the things sorted.

Edited January 24, 2018

This is one of the best Helpdesk & Knowledgebase platform for small-medium sized business. It lets you integrate all crucial channels into one platform and you can automate many tasks which takes 2 people work time for me. They are fast at responding. I recommend UVdesk if they continue to support as they do now.

Feel free to check it out: https://kriptotek.com

Kriptotek Com
Türkiye
About 2 months using the app
October 29, 2019

A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive to an initial installation issue I was having and got it squared away quickly.

Self Reliance Outfitters
United States
About 1 month using the app
July 13, 2018

Thank you Vidushi for all your help and support in setting the app up. The App seems like it can do everything and anything required for customer service. We're looking forward to trialling it out! Highly recommended.

Popaball
United Kingdom
About 1 month using the app
Edited April 22, 2019

It is really a sophisticated app, and the customer service and relation is very fantastic and prompt

The app solves many of our problem and makes the flow automated.

The customer support is awesome and prompt.

SLEEKBASKET
United States
15 days using the app
March 27, 2018

Work very well and the support team immediately helped my on skype with settings. It connects with Shopify and looks pretty affordable compared to other apps. Recommended!

Doctorseo
Italy
11 days using the app
February 12, 2021

Incredible support, great brought!
Thank you
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Mil Genial Uruguay
Uruguay
7 days using the app
October 23, 2018

Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store..

Little Angels Prams
United Kingdom
5 days using the app