VanChat AI Chat & AI Chatbot
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Shoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7.
VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box.
- AI agent that learns from every chat what converts, product by product
- Chat support that reads between the lines and eases hidden doubts
- AI shopping assistant: product recommendations and deals for hesitant shoppers
- AI customer support & chat automation, 24/7: order tracking, returns, FAQs
- Set up in minutes: auto-learns catalog & policies; train with files, links
Languages
English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified)
Works with
- Checkout
- Shopify Admin
- ChatGPT
- Gorgias
- GPT-5.5
Categories
Real-time messaging
Automated responses
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 AI replies/month
- AI learns 100 products
- Product recommendations
- AI Instructions & correct responses
- Order tracking & Agent handover
- Lead collection
- Analytics
- Unlimited visitors
Starter
$39 / month
or $390/year and save 17%
$0.09 per additional AI reply
Features
- 500 AI replies/month
- AI learns 1,000 products
- All Free plan features
- Lead auto-sync & export
- Conversation search & filters
- Unlimited human replies
- Unlimited visitors
7-day free trial
Pro
$149 / month
or $1,490/year and save 17%
$0.09 per additional AI reply
Features
- 2,500 AI replies/month
- AI learns 2,500 products
- All Starter plan features
- AI Sales Automation
- Instagram & Facebook integration
- Export conversation history
- Unlimited visitors
7-day free trial
Growth
$249 / month
or $2,490/year and save 17%
$0.09 per additional AI reply
Features
- 5,000 AI replies/month
- AI learns 5,000 products
- All Pro plan features
- AI-powered Insights
- No VanChat branding
- Priority support
- Unlimited visitors
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this AI chat assistant greatly reduces support workload, often handling most inquiries from pre‑sales to order tracking. Many report higher sales and conversions, calling it like a 24/7 top salesperson that proactively recommends products and offers discounts. They highlight quick training on store data, strong compliance controls, natural multilingual replies, smooth handoff to human agents, stable performance, and responsive, feature‑driven support.
VanChat has been a real win for us—customers find the right gazebo, shed, or sofa faster, and it naturally suggests add-ons like shades or storage. We’re genuinely impressed and happy to recommend it to fellow Shopify merchants.
We’ve been using VanChat on our store and it’s honestly exceeded expectations—it answers sizing questions and pushes the right umbrellas or fire pits with the main buy. Strongly recommend if you want an AI that actually helps sell, not just reply FAQs.
Honestly didn’t expect much at first, but VanChat has been a pleasant surprise—it helps customers pick the right gazebo and even suggests curtains or storage add-ons. We’re really happy with it and would strongly recommend it to other outdoor furniture stores.
Support
App support provided by VanChat.
Resources
Launched
February 6, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Shopify Functions, Online Store, custom data, Shopify admin
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Edit customers
Browsing behavior, customer data
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Edit products
Inventory, product listings, products, collections
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Edit orders
All order history for the last 60 days, draft orders
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Shopify Functions
Cart transforms
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View Online Store
Online Store pages, theme
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Edit custom data
Metaobject definitions, metaobjects
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View Shopify admin
Legal policies
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View other data
Locales, Shopify Markets settings, Online Store navigation, product and variant inventory, product tags
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