Reviews (47)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 12, 2025

quick response from the team when we needed help, accurate reply to the customer, highly recommended.

AstorScientific
United States
About 2 months using the app
January 9, 2025

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars!

Heracles Wellness
United Kingdom
About 1 month using the app
February 10, 2025

I am absolutely thrilled with the VanChat AI Chatbot! After trying multiple chatbot solutions, I can confidently say that VanChat stands out as the best.

From the moment I started using it, I was impressed by how intuitive the setup process was. The chatbot quickly learned about my products and began providing accurate, relevant answers to customer inquiries almost immediately. This has not only improved the customer experience but has also significantly boosted my sales.

One of the highlights has been the exceptional support from the VanChat team. They are responsive, knowledgeable, and truly dedicated to ensuring that I get the most out of the app. Whenever I had questions or needed assistance, they were there to help.

The multilingual capabilities are a game changer, allowing me to cater to a diverse customer base effortlessly. I’ve noticed a remarkable increase in customer satisfaction and engagement since implementing VanChat.

Overall, I cannot recommend VanChat enough! If you're looking for a powerful, reliable chatbot that delivers accurate answers and fantastic support, look no further. It's been a transformative addition to my online store!

Girl Of Muse
United Kingdom
19 days using the app
January 24, 2025

Great app, it can help to answer customer's question. Recommend it!

CABLETIME
China
11 days using the app
January 22, 2025

Absolutely love this app! Learning to use this powerful AI chatbot has been a game-changer for my store. It has not only enhanced the customer journey but has also made my website so much more user-friendly.

The chatbot’s ability to handle queries and provide personalised support is truly impressive, and it’s made such a positive difference for my customers and my business. I can’t recommend this app enough—100% worth it!

C&F Creation
New Zealand
11 days using the app
January 13, 2025

This app is fantastic! Thank you so much Lucas for your amazing help! I wanted something custom added to the data and he was able to get this done for us.
Thank you team!

Pharmacor
Australia
11 days using the app
January 24, 2025

Using VanChat AI Chatbot & Live Chat has been a game-changer for us. The AI chatbot is quick, intuitive, and handles queries seamlessly, saving time for both customers and our team. The product is well integrated with shopify. it is more of plug and play. Bot is trained from day 0.

Overall, it's been a great tool to improve our customer service and boost satisfaction. Highly recommend it!

Babyamore
India
7 days using the app
January 27, 2025

Great app for businesses it takes a lot of workload and works really great I recommend it

UrbanLaws
United Kingdom
6 days using the app
January 18, 2025

Highly recommend Vanchat. i have extensive experience with Chatbots as well as setting up my own chatbots and automations with good prompt engineering. The team behind Vanchat is very quick to reply to queries and adjust the chatbot to my needs which is exactly what i needed. High;y recommended.

Machine Cut Designs
United States
6 days using the app
January 2, 2025

Just downloaded this app (2 weeks) and i am very happy with the results. Vanchat customerservice is very assistive in finetuning our customers experience. I definatelty recommend and will install on my other 4 stores once they have enough traffic. Well earned 5 stars!

BBQ-Plancha.nl
Netherlands
10 days using the app