Reviews (107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales through AI-driven, real-time chat responses. It's easy to set up and operates 24/7, effectively handling inquiries, recommending products, and tracking orders. The support team is responsive, aiding in seamless integration. Its multilingual and customizable features cater to diverse customer bases, enhancing the shopping experience and directly increasing sales.
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We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!
VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.
Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.
I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.
This app is so useful! It can answer the customers automatically. And it can also promote the products to buyers. Such a good app. Also, the customer service is so good , they alwasys online when I need help.
I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me.
Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!
I really like how easy it is to integrate with Shopify and the AI responses are really natual
VanChat AI has significantly improved our customer communication. The chatbot responds quickly, accurately, and with a natural conversational tone. I really appreciate how easily it can be customized to fit our needs, whether for customer support or product advice. The dashboard is intuitive, and the website integration was seamless.
Another big plus is the perfect balance between automation and live chat — allowing us to handle inquiries efficiently while maintaining a personal touch.
In short: a smart, reliable, and modern solution that truly adds value. Highly recommended!
This is the best AI customer service software I’ve used so far. The logic is clear, and the responses are accurate; however, later on, it will require training the bot with more reference materials. Overall, it’s very good.
VanChat is a game-changer. The accuracy is amazing.