Reviews (114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and increasing sales with its AI-driven chatbot. They value its ability to instantly respond accurately, handle diverse interactions like product recommendations and order tracking, and reduce workload. Features such as multilingual support, customizable responses, and seamless Shopify integration are appreciated. The chatbot's natural tone and reliable 24/7 operation, along with supportive customer service, make it beneficial for various business needs.
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We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!
Setup was effortless, and the chatbot worked right away. VanChat understands our product catalog and gives accurate answers. Their support team provided great guidance during onboarding.
VanChat has been a strong addition to our stores. The support team is fast, responsive, and genuinely helpful when it comes to resolving questions or adjusting settings.
The platform itself is flexible and easy to configure. The customization options allow detailed control over behavior, triggers, and messaging flows without being overly complicated. AI training is straightforward, and updates can be implemented quickly.
We also appreciate the flexible pricing structure, which allows scaling based on actual usage.
Overall, a powerful and adaptable solution for e-commerce businesses looking to improve automation and customer engagement. Recommended.
Using Vanchat for pre-sales product suggestions is simple and efficient. The performance data and improvement tools are quite positive and helpful. We suggest continuously refining the data analysis page for better clarity and deeper insights
Adding VanChat has been a game-changer. Its smart, user-friendly system quickly understands customer inquiries and delivers accurate, useful answers with minimal effort. It’s like having a virtual assistant available around the clock, making customer support seamless. Perfect for any store wanting to enhance shopper engagement without extra hassle
We replaced our old chatbot with VanChat and noticed instant improvements. Faster replies, smarter answers, and better conversions. Setup was no-code, and support was very supportive.
I’ve already used VanChat on my first store, so choosing it again for another store was an easy decision. It’s been genuinely helpful for handling customer conversations smoothly and responding faster. The experience has been reliable and effective, which is why I’m happy to give it a well deserved 5 stars.
Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.
VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.
Excellent system increased our global standing