Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and boosting sales with its AI chatbot. It integrates smoothly with Shopify, handling complex queries, product recommendations, and order tracking effectively. The chatbot is customizable, supports multiple languages, and aligns with brand voices. Reviewers praise its user-friendly interface and reliable performance, noting the support team is quick and professional.
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We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!
Setup was effortless, and the chatbot worked right away. VanChat understands our product catalog and gives accurate answers. Their support team provided great guidance during onboarding.
We replaced our old chatbot with VanChat and noticed instant improvements. Faster replies, smarter answers, and better conversions. Setup was no-code, and support was very supportive.
It looks clean, modern, and familiar to users. Customers start conversations naturally without hesitation, which leads to better engagement and support outcomes.
VanChat is easy to install and powerful to use. AI replies are fast and accurate, and the live chat feature works smoothly. Their support team is always available.
Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.
VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.
I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me.
Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!
I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.
Excellent system increased our global standing