VanChat AI Chatbot & Live Chat

This app is fantastic! Thank you so much Lucas for your amazing help! I wanted something custom added to the data and he was able to get this done for us. We have over 100 medical products, this was super useful for having AI support on the details of each item.
Thank you team!

Set up seems to be easy. Works well and has been giving good advice.

This app is a game changer! Super easy to set up and fully compatible with my theme. The AI chatbot handles most customer questions automatically, which saves me a ton of time every day. It also helped increase our conversion rate by providing smart product recommendations. Customer support is quick and helpful. Highly recommended for any Shopify store that wants to automate customer service and boost sales.

Excellent quality AI responses with great support by VanChat team

VanChat AI Chatbot is not a luxury; it's a "must have" business tool for my new Shopify home goods store. I have looked at and used similar models, and this model is on par with them; but it has added feature that it just seems more integrated wtih the Shopify software. It understands "the assignment" from marketing, customer service, and strategic vantage points. I am thankful to its developers and hope to grow much larger and straonger due to using VanChat.

I am so glad someone finally came up with an AI Chatbot for Shopify that is easy to set up, easy to customize, and easy to manage. Yes!

Using VanChat AI Chatbot & Live Chat has been a game-changer for us. The AI chatbot is quick, intuitive, and handles queries seamlessly, saving time for both customers and our team. The product is well integrated with shopify. it is more of plug and play. Bot is trained from day 0.

Overall, it's been a great tool to improve our customer service and boost satisfaction. Highly recommend it!

great assistant to help customers. It saves the customer time researching each product as they just ask questions and quickly find the product they are looking for.

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless.

Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot.

I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it.

Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - we're not losing those sales anymore! : )