Reviews (79)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 3, 2025

Love the app, easy to navigate and best for increasing sales

Hymns Wear
India
8 months using the app
Edited December 24, 2024

Literally changed my store life.
Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products.
It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products.
For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify).
And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue.
IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.

LifeLion
Italy
24 days using the app
January 9, 2025

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars!

Heracles Wellness
United Kingdom
About 1 month using the app
October 19, 2024

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

Mighty Generators
United States
About 2 months using the app
December 1, 2024

We recently started using Vanchat, and so far, it has been a great success. The feature I appreciate the most is its smart ability to learn from the documents we upload and quickly update the chatbot.
The app is also very user-friendly, and their support team has been excellent.

Tomo Sleep
United States
17 days using the app
June 18, 2025

grym app! Värd varje krona. Bästa Aiboten på shopify

Boostbites
Sweden
About 21 hours using the app
January 13, 2025

Really works like a charm. We had a few issues with the multilingual set-up but that was professionally resolved by the developer. Tool is already generating sales and saving us a lot of time.

Alberenz
Netherlands
3 days using the app
December 19, 2024

I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!

Monument Grills
United States
17 days using the app
October 7, 2024

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

ARedStore
United States
About 1 month using the app
September 29, 2024

I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.

The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.

It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.

This has significantly enhanced the shopping experience for my customers and has increased my sales.

I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!

PANSI
Romania
About 1 month using the app