Reviews (80)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 16, 2024

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

Pet Pals
United States
5 days using the app
October 15, 2024

After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service.

Tech Nest
United States
5 days using the app
October 21, 2024

I recently incorporated VanChat into my online boutique and the difference is palpable. Its AI-driven interactions have not only streamlined customer service but also revolutionized how we handle sales. The chatbot is adept at guiding customers through our product catalog, significantly uplifting our engagement rates and sales. The seamless integration with Shopify is a major plus

shop voltheat
United States
11 days using the app
September 29, 2024

After a week of using VanChat, I’m blown away. It helped close 18 orders, resulting in an ROI of 15,687.1%—truly impressive! Plus, it collected leads from over 200 potential customers, significantly boosting our database. The proactive sales features actively engage and convert visitors, and we've noticed a clear reduction in our support workload and fewer incoming emails.

The dashboard is intuitive, making it easy to track user interactions and monitor their journey to purchase. VanChat is a true game-changer—a smart AI chatbot that drives sales and captures leads effectively. Highly recommended!

Patiowell
United States
6 days using the app
October 26, 2024

VanChat has exceeded my expectations by miles. It’s not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.

SpaceX Shop
United States
16 days using the app
October 24, 2024

Running a Shopify store is challenging, especially with customer queries flooding in at all hours. VanChat has taken on this challenge head-on, providing fast and accurate responses, which has led to a noticeable decrease in abandoned carts. Its capability to link to WhatsApp and send inquiries directly to our email has been invaluable for our customer service team

Sun glasses hut
United States
3 days using the app
October 14, 2024

As a newly established company, we face the challenge of quickly improving customer experience and attracting potential clients in the early stages of growth. We realized tha to stand out in a highly competitive market, optimizing customer support is crucial. That's why we decided to implement an AI chatbot, ensuring 24/7 availability to respond to our customer inquiries promptly and provide efficient support.

Glow Goods
United States
4 days using the app
March 11, 2025

Uno strumento veramente funzionale, di ottima efficacia e oggettivamente performante! Consigliatissimo!

Galup® Store Ufficiale
Italy
About 21 hours using the app
July 1, 2025

Classy Caps Mfg. Inc.
Canada
20 days using the app
April 28, 2025

Kitchen Mama
United States
2 months using the app
July 18, 2025

I have not even seen the product in action yet but looking at the reviews it looks promising. Hopefully I will be back to give it 5 stars.
I believe it already deserves 4 stars as the onboarding process has been pretty straight forward thus far.

Paul
Designercentro.com

DesignerCentro
United Kingdom
6 minutes using the app
July 10, 2025

Testujemy i jesteśmy zadowoleni

ledmesee.com
Poland
6 days using the app
May 5, 2025

This has been an absolute game changer for me and they are always there to help right away when I have an issue as opposed to saying they will get back to me etc. Time saving and complimentary to our shop.

ASYMMETRIC STYLE
United States
3 days using the app
January 18, 2025

Highly recommend Vanchat. i have extensive experience with Chatbots as well as setting up my own chatbots and automations with good prompt engineering. The team behind Vanchat is very quick to reply to queries and adjust the chatbot to my needs which is exactly what i needed. High;y recommended.

Machine Cut Designs
United States
6 days using the app
December 2, 2024

An amazing tool to boost sales and improve service

VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic.

Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease.

If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help.

M P
Mexico
About 1 month using the app
October 11, 2024

As a new company in the early stages of growth, it's crucial for us to carefully manage our budget while still delivering top-notch service. After exploring several options, we found the VanChat plan at $39.00 per month to be an ideal fit for our needs. It offers an affordable yet powerful solution, allowing us to incorporate advanced conversational AI without overextending our resources. Since implementing VanChat, we've been impressed with how quickly it adapted to our product offerings and how effectively it handles a variety of customer inquiries, significantly improving the overall customer experience on our platform.

TIMELESS TREASURE
United Kingdom
1 day using the app
September 8, 2024

VanChat is an AI chatbot designed to increase your sales and enhance customer experience by providing 24/7 automated customer support.

TuneTune
United States
3 days using the app
VanChat replied September 25, 2024

We appreciate your kind words, TuneTune! It's great to know that our 24/7 automated support is making a positive impact on your store. Thanks for choosing VanChat – we're here to support you every step of the way.

July 16, 2024

VanChat has completely transformed the way shoppers interact with online stores. It accurately answers inquiries and recommends products at the right moments. VanChat has reduced abandonment rates and increased our revenue. If you're looking for an AI customer service chatbot, VanChat is the best choice!

iTopMax
China
9 days using the app
VanChat replied September 25, 2024

Thank you so much, iTopMax! Knowing that VanChat is helping reduce abandonment rates and drive revenue for your store means the world to us. Thank you for your kind words and for trusting us with your business

July 9, 2024

It is very convenient and quick to use, there are automatic replies, active recommendation of products to customers, active greetings, and so on. The functionality is very useful! Give VanChat a thumbs up

Ladydi's Scented candles
Hong Kong SAR
About 2 months using the app
VanChat replied September 25, 2024

It's great to hear that VanChat is helping your business! We’re glad features like automatic replies and product recommendations are working well for you. You might also want to explore our proactive sales feature—many users have seen up to a 12% boost in sales from it. We’re excited to see how it can benefit your store too!