VanChat AI Chatbot & Live Chat

VanChat AI Chatbot & Live Chat

Pricing
From $39/month. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (11)
Developer
VanChat

AI Chatbot & Live Chat answer 97% of buyer questions and offer personalized upsells to boost sales

VanChat is an AI chatbot designed to increase your sales and enhance customer experience. The GPT-powered AI chatbot automatically learns from your website without uploading data. VanChat live chat accurately answers 97% of shopper questions, including product comparisons, sizing, and order tracking. It understands what customers want and recommends products they will like with 95% accuracy. VanChat also proactively sends discount reminders and suggests best-selling products to drive sales.

VanChat is an AI chatbot designed to increase your sales and enhance customer experience. The GPT-powered AI chatbot automatically learns from your website without uploading data. VanChat live chat accurately answers 97% of shopper questions, including product comparisons, sizing, and order tracking. It understands what customers want and recommends products they will like with 95% accuracy. VanChat also proactively sends discount reminders and suggests best-selling products to drive sales. more
  • Accurate Responses: AI live chat that learns and adapts to your products.
  • Personalized Recommendations: GPT-powered product suggestions to boost sales.
  • Automatically learns from your store texts, images, and videos in real-time.
  • Proactive Sales: AI shopping assistant sends discount reminders.
  • Easy Setup: No coding required; installs in just one minute.
Highlights
Works with the latest themes

Languages

English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified)

Real-time messaging

AI chatbots, File uploads, Multi-language, Real-time translation, Behavior tracking, Encryption, Customer insights

Automated responses

Cart recovery, Discounts, FAQs, Greetings, Product recommendations, Quick replies, Shipping alerts, Order updates, Cross-sell, Upsell

Customization

Color and font, Emojis and stickers, Chat window, Welcome messages, Chat buttons, Tagging, Agent avatar

Customization

Cart upsell, Checkout upsell, Product page upsell, Pop-ups, Multi-language

Offers and recommendations

Product recommendations, Bundles, Volume discounts, AI recommendations

Analytics

Optimization suggestions

Pricing

Startup

$39 / month

or $390/year and save 17%

  • All in Basic, plus:
  • 1,000 GPT Replies
  • AI Trains with 50 Data Sources
  • 1,000 Products Supported
  • AI Proactive Sales

7-day free trial

Growth

$249 / month

or $2,490/year and save 17%

  • All in Startup, plus:
  • 8000 GPT Replies
  • AI Trains with 300 Data Sources
  • 10,000 Products Supported
  • 5 Members
  • Remove "Powered by VanChat"

7-day free trial

Scale

$599 / month

or $5,990/year and save 17%

  • All in Growth, plus:
  • 21000 GPT Replies
  • AI Trains with 700 Data Sources
  • Unlimited Products Supported
  • 10 Members

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 12, 2024

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

jojopets
United States
5 months using the app
VanChat replied September 25, 2024

Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience.

Thank you again!

September 6, 2024

I have tested all the Shopify chat bots and VanChat has stood up to the challenge. From the moment I clicked activate on site it had an understanding of my products. Also, I am even a cannabis/hemp site and the bot helped guide actual product knowledge beyond what the products themselves said. It is extremely useful even for search since it does understand color and details of the products. Also, the chat support has been responsive and helpful. I recommend this tool to all users looking for a reliable chatbot that understands the products on the site, site content and policies that doesn't show any hallucinations. I've tested it with all different ways to mess it up and at worst it tells me to reach out to customer support, but doesn't try to give information when it doesn't have the answer or the customer asks irrelevant questions. Give it a try, you've got a free trial that is enough time period to truly test it out.

My site is just about to go fully live and think the proactive sales component will be very helpful, but just the cost of this alone compared to a real support agent is a win. Especially since most support agents aren't as much of an expert as this bot in my industry.

Save On Cannabis
United States
8 days using the app
VanChat replied September 25, 2024

Thank you so much for your kind words and detailed feedback! We're thrilled that VanChat has met your expectations and proven to be a valuable asset for your store. Your insights have been invaluable to us, and we're grateful for your trust and support. We're glad to have been in close communication over the past month and will continue to improve based on your suggestions. Wishing you a successful store launch, and we look forward to continuing this journey together!

July 17, 2024

The AI ​​function of this app has helped us solve many problems of customers. I highly recommend it to everyone.

Magic Motion
United States
About 2 months using the app
VanChat replied September 25, 2024

We're so glad to hear that VanChat's AI has made a difference for your business! Your recommendation truly encourages us to keep improving.

July 9, 2024

It is very convenient and quick to use, there are automatic replies, active recommendation of products to customers, active greetings, and so on. The functionality is very useful! Give VanChat a thumbs up

Ladydi's Scented candles
Hong Kong SAR
About 2 months using the app
VanChat replied September 25, 2024

It's great to hear that VanChat is helping your business! We’re glad features like automatic replies and product recommendations are working well for you. You might also want to explore our proactive sales feature—many users have seen up to a 12% boost in sales from it. We’re excited to see how it can benefit your store too!

September 10, 2024

Best Chatbot I've Ever Used!

After trying many AI chatbots, this one stands out as the absolute best. Its intelligence and accuracy are unmatched, providing consistently helpful and insightful responses. The natural language processing is impressive, making conversations feel remarkably human-like.

What truly sets this chatbot apart is the excellent support team. They're quick to respond and always helpful, ensuring a smooth user experience.

This chatbot isn't just meeting expectations – it's exceeding them. It's a promising product that's continuously improving. For anyone seeking a top-tier chatbot solution, look no further. Highly recommended!

AroSport
Israel
1 day using the app
VanChat replied September 25, 2024

We truly appreciate your feedback, and it’s wonderful to hear you’re enjoying VanChat's capabilities! The "human-like" quality you mentioned is the result of not only powerful AI but also our targeted improvements for smoother, context-specific conversations in the e-commerce landscape. From nuanced product details to consistent order tracking flows, we've worked to address the challenges unique to online shopping.Thanks for your support—more exciting updates are on the way!

Support

VanChat can answer any questions you have about VanChat AI Chatbot & Live Chat.

Developer

VanChat

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

February 6, 2024

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