VanChat AI Chatbot & Live Chat

VanChat AI Chatbot & Live Chat

Pricing
From $39/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (84)
Developer
VanChat

AI chatbot & Live Chat that increases sales by converting visitors into buyers, all set up in minute

VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages.

VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages. more
  • AI tracks SKUs and updates data in real time for accurate responses.
  • AI drive sales with product recommendations and discount code distribution.
  • Quick order tracking, post-sale assistance & agent handover - Instant support.
  • Seamlessly integrates with the store’s membership system.
  • No coding required; installs in just one minute - Easy setup.
Highlights
Works with the latest themes

Languages

English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified)

Works with

Pricing

Startup

$39 / month

or $390/year and save 17%

  • 1,000 GPT Replies
  • Train with 50 Data Sources
  • 500 Products Supported
  • AI Proactive Sales
  • AI Order Tracking

7-day free trial

Pro

$149 / month

or $1,490/year and save 17%

  • Everything in Startup, plus:
  • 4,000 GPT Replies
  • Train with 100 Data Sources
  • 1,000 Products Supported

7-day free trial

Growth

$249 / month

or $2,490/year and save 17%

  • Everything in Pro, plus:
  • 8,000 GPT Replies
  • Train with 300 Data Sources
  • 10,000 Products Supported
  • Remove "Powered by VanChat"

7-day free trial

Scale

$599 / month

or $5,990/year and save 17%

  • All in Growth, plus:
  • 21000 GPT Replies
  • AI Trains with 700 Data Sources
  • Unlimited Products Supported

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (84)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 25, 2025

We added VanChat to our store a few weeks ago and were impressed right away. Setup took minutes, and it immediately started answering customer questions with accurate, helpful replies.

It feels more like a real assistant than a bot. It recommends products, helps with sizing, and even reminds shoppers about discounts without being pushy. We've seen more engagement and a noticeable lift in conversions.

Support is also top-notch—quick responses and open to feedback. Definitely one of the better apps we've tried.

ACKERMANN®
Germany
5 months using the app
June 1, 2025

I’ve been using VanChat on my Shopify store, and I’m genuinely impressed with how intuitive and effective it is. The setup was quick and required no technical skills, which is perfect for store owners who want to focus on sales, not coding.

The AI handles the majority of customer inquiries instantly — from order questions to product details — saving me hours each week. I especially love the personalized product recommendations and the fact that it can proactively engage visitors with helpful suggestions and even discounts.

It truly feels like I have a 24/7 support agent on my site. My conversion rate has increased, and customers have even mentioned how responsive the chat was.

One minor suggestion would be the option to better customize or disable certain default messages like promo pop-ups — but I’ve already seen the team responding to such feedback, which shows they care about improvement.

Overall, I highly recommend VanChat to any Shopify store owner looking to elevate their customer experience with AI.

— Pan, Rossetti Art

Chiara Rossetti
United States
About 2 months using the app
May 20, 2025

It automatically pulls information from our store to answer customer questions about products, orders, shipping, and more — accurately and instantly. It covers pre-sale, in-sale, and post-sale support, which has significantly reduced our customer service workload and improved conversion rates. The setup is simple, performance is smooth, and their support team is responsive and helpful. A wonderful APP for stores with a large catalog and complex info like us.

Erommy
United States
3 months using the app
May 21, 2025

I’m honestly surprised how good VanChat is. The setup was incredibly easy, the interface is super intuitive, and it just works. Within minutes I had an AI assistant live on my shop that actually makes sense for customers. No tech headaches, no fluff.

What really stood out: I even had a personal call with the founder – rare these days and shows how much they care about building something great.

Highly recommended if you're looking for an AI chatbot that’s actually helpful and easy to manage.

CANNABY
Netherlands
About 1 month using the app
July 9, 2025

Game-Changing AI Chat + Phenomenal Support!

This is hands down one of the best apps we've added to our Shopify store. The AI chat is incredibly smart – it understands customer questions, suggests the right products, and even handles complex queries with ease. It's like having a 24/7 sales and support rep that never sleeps.

We've noticed a clear improvement in customer engagement and conversion rates since installing it. Visitors are more likely to stay on the site, ask questions, and complete purchases because the AI actually helps them in real time, not just with generic replies.

On top of that, the support team is next level. Every time we reached out – whether for setup, customization, or just to understand a feature – we got instant, professional, and friendly help. They're not just responsive; they actually care about making sure everything works perfectly for your business.

If you're serious about scaling your store and improving customer experience, this app is a no-brainer. Totally worth it.

RunOFF
Israel
2 days using the app

Support

App support provided by VanChat.

Or visit their support portal

Developer

VanChat

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

February 6, 2024

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