VanChat AI Chatbot & Live Chat

VanChat AI Chatbot & Live Chat

Pricing
Free plan available. Free trial available.
Rating
5.0 (123)
Developer
VanChat

AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service

Boost sales with an AI chatbot that provides instant ai chat and live support. VanChat's AI agent uses a smart chat ai engine for order tracking, proactive sales, and to help users add items to the cart. The Van Chat AI chat bot resolves post-sale issues and automates customer service. The chatbot ia provides global chat support in 40+ languages inside a familiar chat box. Activate ai live chat for 24/7 live support. Easily migrate from ZipChat, Chatty, Tidio, Moose, ManyChat, or Rep AI.

Boost sales with an AI chatbot that provides instant ai chat and live support. VanChat's AI agent uses a smart chat ai engine for order tracking, proactive sales, and to help users add items to the cart. The Van Chat AI chat bot resolves post-sale issues and automates customer service. The chatbot ia provides global chat support in 40+ languages inside a familiar chat box. Activate ai live chat for 24/7 live support. Easily migrate from ZipChat, Chatty, Tidio, Moose, ManyChat, or Rep AI. more
  • Build a branded shopping assistant; train the AI chatbot for proactive sales
  • Provide accurate AI chat replies using real-time SKU inventory and product data
  • Automate live support for post-sale issues with chat AI agent handover
  • Activate a chat box, AI live chat support & customer service with no-code setup
  • Instantly take over any Van Chat bot conversation with a human drop-in feature

Languages

English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified)

Works with

  • Checkout
  • ChatGPT
  • facebook
  • Gorgias
  • GPT-4o
  • instagram
  • WhatsApp

Pricing

Free

Free

Features

  • Setting up your store?
  • Our app is free with all
  • features open for
  • development stores.

Starter

$19 / month

Extra $0.09 per additional reply

Features

  • Up to 100 replies/month
  • 50 Data Sources
  • 10 Products Supported
  • Proactive Sales
  • Product Recommendations
  • Order Tracking

7-day free trial

Business

$49 / month

Extra $0.09 per additional reply

Features

  • Up to 500 replies/month
  • 50 Data Sources
  • 100 Products Supported
  • Proactive Sales
  • Product Recommendations
  • Order Tracking

7-day free trial

Advanced

$99 / month

Extra $0.09 per additional reply

Features

  • Up to 1,500 replies/month
  • 100 Data Sources
  • 1,000 Products Supported
  • Proactive Sales
  • Product Recommendations
  • Order Tracking

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (123)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing customer engagement and boosting conversion rates. It automates customer service, allowing focus on other business areas, and is credited with increasing sales. Key features include instant inquiries handling, product recommendations, order tracking, and personalized discounts. The customizable chatbot supports multiple languages and integrates seamlessly with Shopify. Merchants praise the accurate AI responses and responsive support team dedicated to ensuring optimal functionality.

March 20, 2026

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Shniff
United States
Over 1 year using the app
March 20, 2026

So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.

Viakix
United States
1 day using the app
February 24, 2026

VanChat has been a strong addition to our stores. The support team is fast, responsive, and genuinely helpful when it comes to resolving questions or adjusting settings.

The platform itself is flexible and easy to configure. The customization options allow detailed control over behavior, triggers, and messaging flows without being overly complicated. AI training is straightforward, and updates can be implemented quickly.

We also appreciate the flexible pricing structure, which allows scaling based on actual usage.

Overall, a powerful and adaptable solution for e-commerce businesses looking to improve automation and customer engagement. Recommended.

RBM Outdoors
United States
4 days using the app

Support

App support provided by VanChat.

Developer

VanChat

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

February 6, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Shopify Functions, Online Store, Shopify admin

  • View customers

    Browsing behavior, customer data

  • Edit products

    Inventory, products, product listings, collections

  • Edit orders

    All order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit store analytics

    Web pixels

  • View Shopify Functions

    Cart transforms

  • Edit Online Store

    Online Store pages, metaobject definitions, theme, metaobjects

  • View Shopify admin

    Legal policies

  • Edit other data

    Locales, Shopify Markets settings, Online Store navigation, price rules, product and variant inventory, product tags

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