Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 25, 2023

Very supportive staff, very quick in reply to inquiries and support in any issue.

United Arab Emirates
Time spent using app: 1 day
May 23, 2023

The best app! While I wish Shopify had more variants just integrated within shop listings, I am glad this variant app exists. It’s THE BEST.

Also, they’re extremely responsive and helpful by contact form/email if you have questions.

I’ve been using this app for several years and it prevents me from having to follow up with clients for missing information because their “note at checkout” dropped off. I can’t believe I used to do the “leave a note at checkout with X, Y, Z”.

I love that I can also print my orders and these variants show up on the order print-outs. I use a discount app to allow discount codes to work with the pricing variations and all of that has worked seamlessly through busy times like Black Friday… and just year-round in general. Last Black Friday was just so much better because of having this app. I could actually spend time with family and not be stuck to my phone. I also think more people order when it’s a am easy and clear user-friendly experience which is what this app helps with. Thank you.

Knot & Splice
United States
Time spent using app: Over 2 years
Edited May 21, 2023

UPDATE: The app is great but I gave it 4 stars. The only reason it did not get a 5 is because if the app goes down, it goes down without notice. There really needs to be a work around for that asap. Support is only slow because I'm in Australia and they don't have 24 hour support.

Stamping Things
Time spent using app: 15 days
Relentless Apps replied May 21, 2023

Hi Adam, everything is fixed now :)

We had 15 minutes of downtime caused by a required upgrade last night. I apologize for taking a few hours to get back to you. We are located in California and I was sleeping when you emailed. Sorry about that.

Email me back if you need any more help

Relentless Apps

Edited May 20, 2023

Great app! And the customer service is top-notch. Whenever we've had a question or problem, Martin & Jon have been amazing at assisting us. :)

The Paint People
Time spent using app: About 3 years
Edited May 18, 2023

does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it.

UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working

I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.

The Exam Pros
United States
Time spent using app: 13 days
Relentless Apps replied May 18, 2023

Hi Rob, I am happy everything is working for you now. Send us an email after you have paid your first bill for our app and I'll issue you a refund.

Have a great day,
Relentless Apps

May 16, 2023

Très bonne application permettant beaucoup d'options pour vos articles.
Un service d'assistance à l'écoute et très efficace pour vous trouver des solutions.

Je recommande

Time spent using app: About 1 month
May 8, 2023

This app is exactly what we needed after finding out the limitations of variations the default shopify allows on the products. I have been using this app for several months and it has gotten even better now that I can allow my customers to personalized and upload images for the product. Their customer service support is by far one of the best as they respond almost instantly. Very crucial when it comes to building your own website and needing help right away.

United States
Time spent using app: 3 months
May 8, 2023

I use the application successfully, very good! The app works well!
I recommend it with confidence!

Auria - Bijuterii Personalizate
Time spent using app: About 2 months
May 7, 2023

Great app, great fast responding support, there are some stuff that I miss but nothing major. We are using this app for half year and works great.

Time spent using app: 6 months
May 7, 2023

Jon was very quick to solve my problem and helped to fix a small display issue. The app works well!!!

Time spent using app: 5 months