Variant Option Product Options

Variant Option Product Options

Reviews (1,045)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive customization capabilities, particularly useful for businesses offering custom products such as bicycles and made-to-order apparel, as well as for managing complex restaurant menus. It supports a wide range of product variants and options, including colors, sizes, and custom text fields, with additional features like image uploads and functional logic to guide customer choices. The user-friendly interface is easy to install and navigate, and the customer support is praised for being responsive and helpful, with special mentions of support staff like Jon and Martin for their effective communication and problem-solving skills. Merchants describe the app as a game-changer that significantly enhances their online stores' functionality and customer service.

October 1, 2024

This app has been super helpful, and when we had an issue with compatibility with a new theme, customer service immediately responded and dug into fixing it - the app now works seamlessly!

Allianna's Kitchen
United States
About 3 years using the app
October 1, 2024

It is a good app overall, however I am experiencing some issues with prices of the different option. Most of the options show their price but there is always one option that does not show the price.

Still trying to figure it out....

Tienda MOOM RETRO NEEDLE
Spain
About 1 month using the app
Relentless Apps replied October 2, 2024

Please send us an email and we will look into the issue.

https://www.relentlessapps.com/contact-variant-option-product-options/

contact@relentlessapps.com

August 25, 2024

Superb app, well detailed in terms of options and rather easy to use compared to equivalent applications.
The customer service is great, Jon responds quickly to requests and explains well (in addition to the well-detailed FAQ). He did not hesitate to put Martin on the spot (the team's developer) when I had special requests that required modifying the code.
The work was very well done.

In short, not disappointed to have chosen this application. It's a good choice.

Clothilde Paris
France
14 days using the app
August 22, 2024

Highly recommend this app, the customer support ist great. Jon is very quickly if we have any questions whatsoever and helps us resolve any issues within the day, if necessary.

Paws & Joy
Germany
28 days using the app
August 26, 2024

The customer support is great, They are very quickly to solve our problems.

GreenVisVision
United States
Over 1 year using the app
September 30, 2024

Amazing and super fast and efficient support!

Fans del Barrio C.R.
Costa Rica
About 1 year using the app
September 3, 2024

not clear how to cancel the subscription

Gaijin Merch Store
United States
Almost 3 years using the app
Relentless Apps replied September 4, 2024

Hi Vasily, I am sorry you were having difficulties canceling the subscription. When I looked into this I saw you were already able to cancel the subscription. I emailed you at v***n@merch38.com with more information. All apps are the same and you can cancel app subscriptions by removing the app. We also have this information in our Knowledge Base in the link below

https://www.relentlessapps.com/kb/how-do-i-uninstall-the-app-and-cancel-future-payments/

In the future, if you have any questions, please contact us directly. We are always here to help :)

I also went ahead and issued you a refund for your last bill.

Have a great day,
Jon
Relentless Apps

August 30, 2024

Great work thank you very much!

Litho Books
United States
About 2 months using the app
September 25, 2024

Support und Einrichtung der App sind perfekt! Eigentlich ist die Einrichtung selbsterklärend. Die Entwickler melden sich dennoch, um abzusichern, dass jeder mit der Nutzung klar kommt. Find ich super!

FOCUSFLOW
Germany
17 days using the app
August 13, 2024

Terible , when you insert the color swatch and you save it, it resets to no color. I thought I might made a mistake but it happened again. The boxes for the colors look really bulky and outdated. It does not have a modern look.

OhLittleDachshund
United States
About 2 hours using the app
Relentless Apps replied August 15, 2024

Hi Christiane, I am sorry the app wasn't working for you. I looked but I couldn't find any emails from you.

We are a small 2 person company from California and we stand behind our app 100%. If you have any issues, please get in contact with us and we will fix it.

I went ahead and emailed you directly at your s******@ohlittledachshund.com email address. I also sent you a credit to use our app for free while we figure out the issue.

Please get in contact with us and we will be happy to get everything fixed and get the app working exactly how you want it.

Jon
Relentless Apps
https://www.relentlessapps.com/contact/