Variant Option Product Options

Variant Option Product Options

Reviews (1,093)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization and configuration, especially useful for complex product setups. It effectively extends Shopify's native capabilities by supporting a broad range of options and variants, noted for its ease of use and seamless integration. The customer support is frequently praised for being responsive and helpful, significantly improving business operations and customer engagement.

March 3, 2025

Hello,

I need support with your app regarding product subcategories. Here's the issue:

I have a base product price, and when selecting subcategories (e.g., 1) Shirt, 2) Shirt Color, 3) Size: S), the price is adjusted accordingly. For example, if the base price is $34,990 and selecting Size S applies a -3,000 discount, the final price correctly updates to $31,990.

However, the issue is that the ...

PetPrint
Chile
Over 1 year using the app
Relentless Apps replied March 4, 2025

Hi Daniel. It looks like you didn't receive my previous email to web*****@gmail.com that I sent yesterday. I just sent another email to your admin email ven***@petprint.cl

...

October 3, 2024

We've had a lot of issues with this app. Doesn't work with upsell apps, has bugs related to compare at price. Support is ok - but realistically we keep having issues.

TheCustomGoodsCo
United States
About 4 years using the app
Relentless Apps replied October 11, 2024

My technical expert added code to fix the compare price.

I also sent you a link to compatible upsell apps in an email.

I see we have always replied within a few hours during ...

May 7, 2024

The integration wasn't the best. It messed up my regular Shopify options for good and I would've had to pay for a professional to fix it.

WithLoveEmilia
Finland
Almost 2 years using the app
Relentless Apps replied May 8, 2024

Hi Emilia. I am sorry you had issues with the app. I looked in our system but I couldn't find any emails from you.

I went ahead and sent you an email to a***u@withloveemilia. ...

May 16, 2024

Great app ,but makes my Shopify checkout super slow. As soon as you select a product with the 'add image' option my checkout does not load at all

StickyHub
South Africa
About 8 hours using the app
Relentless Apps replied May 17, 2024

I am sorry you were having issues with the app Johan. I just sent you an email, please respond and we can look into and fix the issue as soon as possible.

Thank you,
Jon
...

August 13, 2024

Terible , when you insert the color swatch and you save it, it resets to no color. I thought I might made a mistake but it happened again. The boxes for the colors look really bulky and outdated. It does not have a modern look.

OhLittleDachshund
United States
About 2 hours using the app
Relentless Apps replied August 15, 2024

Hi Christiane, I am sorry the app wasn't working for you. I looked but I couldn't find any emails from you.

We are a small 2 person company from California and we stand ...

August 25, 2020

The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left

larasexdolls
China
5 months using the app
Relentless Apps replied August 25, 2020

Update: You will be happy to know that we have updated our app to run faster on all new installs. No coding is required.

Old reply: I see you have added our quick load code ...

December 1, 2019

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at ...

RawSkinCeuticals
United States
4 months using the app
Relentless Apps replied December 1, 2019

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to contact@relentlessapps.com and we will make sure everything is fixed and ...

August 10, 2021

COUPONS WON'T WORK WITH IT!!! I reached out to support twice and both times received a canned answer that I must have missed the information...'Our price add-ons use draft orders which aren’t compatible with the discount code box on the checkout page. '
It is suggested that I purchase another monthly app to use as a work around and they blame Shopify for the issue.
However, when reaching out to ...

BrownCastle
United States
3 months using the app
Relentless Apps replied August 10, 2021

Hi Megan, our app will work with coupons and discount codes. To get our app's price add-ons working with this you will need to download one of the apps I recommended.

Our ...

December 6, 2021

App is ok. It is not integrated into Shopify in a nice way for buyer experience. The variants look horrible in the cart the way they are not integrated into the product.
In addition, the app removed the free button for discount options in the cart so that you have to buy another app to add it back in. They apparently left that out of the documentation when you buy their app so that you are forced ...

Destination Pineapple
United States
3 months using the app
Relentless Apps replied December 6, 2021

Hi Anne, I am sorry you had issues with our app. I sent you an email to get the collaboration code to access your site and fix the issues.

Please email me back with the code ...

November 19, 2020

App is ok however the support is no present to help you and improve its app. This is really a shame regarding the strong base they have. Hopefully it will be done one day in the future.

Cartoonely
France
2 months using the app
Relentless Apps replied November 19, 2020

Hi Davy, I am sorry our app didn't meet all of your needs.

I checked on our email conversations and saw that we have multiple emails from you where we replied within hours. ...